Eric Senatore
Eric Senatore at Lester Glenn Subaru

Eric Senatore | Page 10

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.9
253 Reviews
4.9

253 Reviews

Write a Review

253 Reviews of Eric Senatore

February 16, 2025

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Employee Rating

Outstanding customer service. Eric Senatore is awesome. Estimated the car service to be done by noon. And it was done by 1030! What a nice surprise. More

by Queen Kath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Lester Glenn Subaru responded

Hi Queen Kath, Thanks for sharing your great experience with us! We're so glad to hear that Eric exceeded your expectations and got your car service done ahead of schedule. We strive to provide top-notch service, and it's awesome to know that we were able to make your day even better with a pleasant surprise! Happy Driving, The Lester Glenn Subaru Team

February 07, 2025

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Lester Glenn Subaru is always professional and very helpful no matter the situation I am in. More

by dieckmann.brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Lester Glenn Subaru responded

Hi dieckmann.brian, Thanks for sharing your experience! We're so glad to hear that our team has consistently provided you with professional and helpful service. It's always a pleasure to assist you, no matter the situation! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 06, 2025

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Employee Rating

Brought our Forester for service and we were so pleased with the way Eric handled it from start to finish. Big thanks to Eric who kept us up to date on the service today. More

by Lizcrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Lester Glenn Subaru responded

Hi Lizcrogan, Thanks for sharing your experience! We're thrilled to hear that Eric took great care of you throughout the service process and kept you updated every step of the way. We’ll be sure to pass along your thanks to him! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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Employee Rating

This was my second time having the car serviced and the experience was the same as the first, excellent. When we moved to the area I was concerned about finding a good Subaru service department, but I am e More

by Pat James Longo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Lester Glenn Subaru responded

Hey Pat, Thanks for sharing your experience! We’re thrilled to hear that your second visit was just as excellent as the first. Finding a trusted service department is so important, and we’re glad we could exceed your expectations. A special shout-out to Eric Senatore for going above and beyond—his skills and people-first approach make all the difference! We look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch More

by SEAGODDESS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez , Keith Conroy, Kathy Ottmer

Jan 29, 2025

Lester Glenn Subaru responded

Hey there, Thanks for sharing your experience! We're so happy to hear that Keith has been taking great care of you and making your visits as efficient as possible. It's fantastic that the entire team, from purchase to service, has left such a positive impression. We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

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Eric Senatore is a great rep - Lester Glenn is lucky to have him. Others in the service department, however, are lacking in quality and customer service. I brought my car in for a simple installation. T More

by LLKACCTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kerry Monica, Jr.

Feb 25, 2025

Lester Glenn Subaru responded

Hey LLKACCTS, Thank you for sharing your feedback. Our Service Director Kerry has reviewed your concerns and we sincerely apologize for the inconvenience caused by the seat cover installation and the overall experience. We understand that your expectations were not met, and we truly regret any frustration this has caused. Our managment team has offered both a service credit and a free oil change coupon as a way to address the situation, and we also extended an invitation to bring the vehicle back for re-installation of the covers. We understand this didn’t fully resolve your concerns, and we’re open to further suggestions on how we can improve. We truly want to make things right and ensure you feel valued as a customer. If you’re open to it, we’d be happy to assist you further and try to resolve the issue to your satisfaction. The Lester Glenn Subaru Team

January 24, 2025

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The people in the dealership were friendly and courteous. The showroom was comfortable and the coffee was great More

by anphig2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Lester Glenn Subaru responded

Hi anphig2, Thanks for sharing your positive feedback! We're glad to hear that you had a pleasant experience with our team and enjoyed the comfort of our showroom (and the coffee too!). We strive to create a welcoming environment for everyone! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 19, 2025

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Great service and very friendly staff. They go above and beyond. Would definitely recommend Lester Glenn. More

by FOURTODDS
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez , Keith Conroy, Kathy Ottmer

Jan 20, 2025

Lester Glenn Subaru responded

Hi Fourtodds, Thanks for sharing your kind words! We’re thrilled to hear that you had a great experience with us and that our team went above and beyond for you. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

January 17, 2025

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As usual, the experience was positive. Eric did a great job explaining what was to be done and keeping me advised during the 2 hours. And.......love your coffee and popcorn machines!! More

by ND1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Lester Glenn Subaru responded

Hi ND1970, Thanks for sharing your experience with us! We’re so glad to hear that Eric took great care of you and kept you informed throughout the process. We're also happy to know that you enjoyed our coffee and popcorn machines – we love adding those little touches to make your visit more enjoyable! We look forward to serving you again soon! Happy Driving, The Lester Glenn Subaru Team

January 16, 2025

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Employee Rating

Sales and service are excellent pricing very competitive and reasonable and affordable and friendly well worth the visit highly recommended More

by FRANKAGUGLIARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez , Melissa Arnold, Keith Conroy, Lindsey Mulrain, Kathy Ottmer

Jan 17, 2025

Lester Glenn Subaru responded

Hi Frank, Thanks for sharing your fantastic feedback with us! We're so happy to hear that both our sales and service teams exceeded your expectations! Offering competitive pricing, along with friendly and affordable service, is always our goal, and it’s great to know we hit the mark. We truly appreciate your recommendation! We look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

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