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Eric Senatore

Overview Reviews (210) Inventory (195)

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Eric Senatore

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

210 Reviews

Overview Reviews (210) Inventory (195)

4.9

210 Reviews

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210 Reviews of Eric Senatore

October 16, 2025

Dealership Rating

Employee Rating

Mario Mazur was respectful and knowledgeable and seemed to really care about my problems and needs. to really care about my problems and needs. More

by CHIEF6200

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Nicole Damiano, Mario Mazur

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Oct 17, 2025 -

Lester Glenn Subaru responded

Hi CHIEF6200, Thanks for sharing your experience! We’re thrilled to hear that Mario was respectful, knowledgeable, and genuinely attentive to your needs. Our team takes pride in providing personalized service, and it’s wonderful to know that his care made a positive impression. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

October 11, 2025

Dealership Rating

Employee Rating

I have been going to Lester Glenn for 12 years now. All their techs are true professionals. I was very disappointed to be advised they are now putting a 3% fee for using a credit card. I just had $c All their techs are true professionals. I was very disappointed to be advised they are now putting a 3% fee for using a credit card. I just had $close to $3700 in repairs and had to either write a check or use a debit card. Shame on you Lester Glenn to stoop to even making more money on repairs as if they are not high enough. More

by Tracker1998

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 21, 2025 -

Lester Glenn Subaru responded

Hi Tracker1998, Thank you for sharing your feedback. We understand your concern regarding the 3% credit card fee. This fee is not set by Lester Glenn but is imposed by credit card companies on businesses that accept their cards as a convenience to customers. We do offer alternatives: cash, debit card, or check, so you can avoid this charge entirely. We hope this clarifies the situation and appreciate your understanding. Happy Driving, The Lester Glenn Subaru Team

October 09, 2025

Dealership Rating

Employee Rating

Very professional staff, helpful and on target with the service I needed. Driver was very helpful in giving us a ride home and back to the dealership since it was going to take several hours for work to be service I needed. Driver was very helpful in giving us a ride home and back to the dealership since it was going to take several hours for work to be done. More

by Nancyw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duke

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Oct 16, 2025 -

Lester Glenn Subaru responded

Hi Nancyw, Thanks for sharing your experience! We’re happy to hear our team was professional, helpful, and provided the support you needed, including transportation while your vehicle was being serviced. We appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

October 02, 2025

Dealership Rating

Employee Rating

Friendly,courteous and efficient! Waiting room was comfortable. Free Wi-Fi. Coffee is good. Friendly atmosphere. Waiting room was comfortable. Free Wi-Fi. Coffee is good. Friendly atmosphere. More

by dw843c

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2025 -

Lester Glenn Subaru responded

Hey dw843c, Thanks for sharing your experience! We’re glad to hear that our team was friendly, courteous, and efficient, and that you enjoyed our comfortable waiting area with Wi-Fi and coffee! We appreciate your feedback and look forward to welcoming you back! Happy Driving, The Lester Glenn Subaru Team

September 18, 2025

Dealership Rating

Employee Rating

Very professional staff. Kept me informed throughout the process. Comfortable setting to wait, was able to get some work done while I waited. Kept me informed throughout the process. Comfortable setting to wait, was able to get some work done while I waited. More

by PATSY365

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Lester Glenn Subaru responded

Hi PATSY365, Thanks for sharing your experience! We’re glad to hear our team provided professional service and kept you informed throughout your visit. It’s great that you found our waiting area comfortable and convenient while your work was being done! Happy Driving, The Lester Glenn Subaru Team

September 18, 2025

Dealership Rating

Employee Rating

Everything is perfect for the minute. You get there until you leave. They’re quick professional friendly. I can’t say enough about this dealership. You get there until you leave. They’re quick professional friendly. I can’t say enough about this dealership. More

by SUSAN12437

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2025 -

Lester Glenn Subaru responded

Hi Susan, Thanks for sharing your experience! We love hearing that everything was perfect from start to finish during your visit. Our team takes pride in being quick, professional, and friendly, and it’s wonderful to know that came through for you. Your kind words mean a lot, and we look forward to continuing to provide that same level of service every time you visit! Happy Driving, The Lester Glenn Subaru Team

September 10, 2025

Dealership Rating

Employee Rating

Customer service was very good in explaining their finding from a very thorough inspection their briefed on what was necessary and provided a list of materials needed and estimates for services.At a finding from a very thorough inspection their briefed on what was necessary and provided a list of materials needed and estimates for services.At anytime in the review process was i pressured to buy a service. I was given my keys and a copy of the report to bring home and make my decisions on what I needed to do dirst More

by APERE1437

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 17, 2025 -

Lester Glenn Subaru responded

Hi APERE1437, Thanks for sharing your experience! We’re glad our team provided a thorough inspection and clearly explained their findings, along with providing estimates and materials needed. It’s great to hear that you felt informed and never pressured, and that you were able to take your time making the right decisions for your vehicle! Happy Driving, The Lester Glenn Subaru Team

August 27, 2025

Dealership Rating

Employee Rating

Everyone at this dealership is very friendly and helpful. The waiting area is very clean. I don't mind having to wait for my vehicle. The waiting area is very clean. I don't mind having to wait for my vehicle. More

by MJOCAMPO06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2025 -

Lester Glenn Subaru responded

Hi MJOCAMPO06, Thanks for sharing your experience! We’re thrilled to hear that our team made your visit friendly and helpful, and that you enjoyed our clean and comfortable waiting area. We appreciate your patience and are glad your experience was positive! Happy Driving, The Lester Glenn Subaru Team

August 24, 2025

Dealership Rating

Employee Rating

quick reliable service and interaction with service was professional and considerate two factors always very important professional and considerate two factors always very important More

by jewels3521

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Hefner, Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez

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Aug 26, 2025 -

Lester Glenn Subaru responded

Hi jewels3521, Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

August 21, 2025

Dealership Rating

Employee Rating

Great Service! Eric was timely, clear, helpful & kept me me informed. It was overall a very positive experience. Would recommend 100% Eric was timely, clear, helpful & kept me me informed. It was overall a very positive experience. Would recommend 100% More

by sgculmone

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 22, 2025 -

Lester Glenn Subaru responded

Hi sgculmone, Thanks for sharing your experience! We're thrilled to hear that Eric provided timely, clear, and helpful service while keeping you informed throughout. It's wonderful to know your experience was so positive, and we truly appreciate your recommendation! Happy Driving, The Lester Glenn Subaru Team

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