Eric Senatore
Eric Senatore at Lester Glenn Subaru

Eric Senatore

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
206 Reviews
4.9

206 Reviews

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206 Reviews of Eric Senatore

September 18, 2025

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Employee Rating

Very professional staff. Kept me informed throughout the process. Comfortable setting to wait, was able to get some work done while I waited. More

by PATSY365
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Lester Glenn Subaru responded

Hi PATSY365, Thanks for sharing your experience! We’re glad to hear our team provided professional service and kept you informed throughout your visit. It’s great that you found our waiting area comfortable and convenient while your work was being done! Happy Driving, The Lester Glenn Subaru Team

September 18, 2025

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Employee Rating

Everything is perfect for the minute. You get there until you leave. They’re quick professional friendly. I can’t say enough about this dealership. More

by SUSAN12437
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 19, 2025

Lester Glenn Subaru responded

Hi Susan, Thanks for sharing your experience! We love hearing that everything was perfect from start to finish during your visit. Our team takes pride in being quick, professional, and friendly, and it’s wonderful to know that came through for you. Your kind words mean a lot, and we look forward to continuing to provide that same level of service every time you visit! Happy Driving, The Lester Glenn Subaru Team

September 10, 2025

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Customer service was very good in explaining their finding from a very thorough inspection their briefed on what was necessary and provided a list of materials needed and estimates for services.At a More

by APERE1437
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Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Lester Glenn Subaru responded

Hi APERE1437, Thanks for sharing your experience! We’re glad our team provided a thorough inspection and clearly explained their findings, along with providing estimates and materials needed. It’s great to hear that you felt informed and never pressured, and that you were able to take your time making the right decisions for your vehicle! Happy Driving, The Lester Glenn Subaru Team

August 27, 2025

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Everyone at this dealership is very friendly and helpful. The waiting area is very clean. I don't mind having to wait for my vehicle. More

by MJOCAMPO06
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Lester Glenn Subaru responded

Hi MJOCAMPO06, Thanks for sharing your experience! We’re thrilled to hear that our team made your visit friendly and helpful, and that you enjoyed our clean and comfortable waiting area. We appreciate your patience and are glad your experience was positive! Happy Driving, The Lester Glenn Subaru Team

August 24, 2025

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quick reliable service and interaction with service was professional and considerate two factors always very important More

by jewels3521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Lester Glenn Subaru responded

Hi jewels3521, Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

August 21, 2025

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Great Service! Eric was timely, clear, helpful & kept me me informed. It was overall a very positive experience. Would recommend 100% More

by sgculmone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Lester Glenn Subaru responded

Hi sgculmone, Thanks for sharing your experience! We're thrilled to hear that Eric provided timely, clear, and helpful service while keeping you informed throughout. It's wonderful to know your experience was so positive, and we truly appreciate your recommendation! Happy Driving, The Lester Glenn Subaru Team

August 16, 2025

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Very accommodating, professional service, both in sales and service. Just bought my 2nd Subaru Forester from them. More

by twesterveltjr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa, Brandon Grace, Scott Cameron , Melissa Arnold

Aug 18, 2025

Lester Glenn Subaru responded

Hi twesterveltjr, Thanks for sharing your experience! We’re thrilled to hear that our team provided professional and accommodating service, both in sales and service. It’s wonderful that you chose us for your second Forester, thank you for your continued trust! Happy Driving, The Lester Glenn Subaru Team

August 16, 2025

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So. .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire i More

by Roznup
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner

Aug 19, 2025

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Eric could take care of your tire so quickly while you enjoyed your latte. It’s always great to hear when our team makes your visit easy and pleasant, sounds like a win-win for both tire and coffee! Happy Driving, The Lester Glenn Subaru Team

August 13, 2025

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Employee Rating

Efficient clean and courteous. So you want fifteen words. House car garage apple orange Tomato More

by jbcedeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano

Aug 18, 2025

Lester Glenn Subaru responded

Hi jbcedeno, Thanks for sharing your experience! We’re glad to hear your visit was efficient, clean, and courteous. It’s great to know our team made your experience smooth and pleasant. Happy Driving, The Lester Glenn Subaru Team

August 10, 2025

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Employee Rating

"Cleanup on aisle service" Service appointment was scheduled for oil change and front brakes. My appointment was at 2PM. I asked the service writer how long it takes to complete a front brake job. Re More

by JOHN@JABINSPECTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Lester Glenn Subaru responded

Hi Lynn, Thanks for sharing your detailed experience! We sincerely apologize for the frustrations you encountered with your service appointment. It sounds like the scheduling and communication process did not meet your expectations, and we truly appreciate you bringing this to our attention. Bert, our Service Manager, has already reached out via voicemail and email to personally address your concerns and ensure the issues are resolved. Your feedback will also help us improve our service processes and communication to prevent similar experiences in the future. Happy Driving, The Lester Glenn Subaru Team

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