"Excellent Customer Service"
Heritage Toyota (formerly R&H Toyota) in Owings Mills offers truly superb service for those Toyota owners who wish to keep their cars running in optimum condition. They make appointments to suit your schedule. The Service Advisors are courteous and knowledgeable. They explain what services are due and what services may be required the next time after the mechanics have completed a thorough multi-point inspection of your automobile. The mechanics have always properly maintained my car according to the recommended maintenance schedule by Toyota. I trust the mechanics and Service Advisors at this facility to keep my Toyota on the road.
"Easy to schedule an appointment, with fast service"
Eric Suetrong at Heritage Toyota Owings Mills was courteous, welcoming, helpful, and knowledgeable. He looked up my information quickly and was able to get my issue resolved promptly. He was an excellent service advisor!
Eric Suetrong was my adviser for the repairs on my 2001 Camry and was excellent in the execution of his duties. He demonstrated an excellent knowledge of the product and the requirements to provide a great result. I am completely satisfied with the services provided and will be using Eric again.
I came in a couple days ago to get a regular oil change, and as i pull up i am greeted by a friendly face. Eric couldn't of have been more helpful and friendly. Definitely the best Toyota deanships i have been to and will be the only Toyota dealership i go to for now on. Awesome!