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Erica Pollino Burciu

Overview Reviews (193) Inventory (705)

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Erica Pollino Burciu

Erica Pollino Burciu | Page 9

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9

193 Reviews

Overview Reviews (193) Inventory (705)

Dealership Experience

8 yrs

4.9

193 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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193 Reviews of Erica Pollino Burciu

July 22, 2022

Dealership Rating

Employee Rating

Erica was amazing. She answered all my questions and responded quickly. I will definitely refer my family and friends to her in the future. She made the dreadful buyin She answered all my questions and responded quickly. I will definitely refer my family and friends to her in the future. She made the dreadful buying a car experience exceptional. More

by mwilliamson333

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcus Atkins

Jul 22, 2022 -

Northside Lexus responded

Thank you for the glowing review! We are thrilled to hear that you had a successful purchase experience working with Erica. Drive safely in your new vehicle, and we hope to see you back again at Northside Lexus!

July 19, 2022

Dealership Rating

Employee Rating

Erica was more than great throughout the entire process from order to delivery. Very informative and quick to respond. from order to delivery. Very informative and quick to respond. More

by jrumfolo

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Caleb Vario

Jul 20, 2022 -

Northside Lexus responded

We're thrilled Erica stepped in to make sure your experience with Northside Lexus went off without a hitch. Thanks so much for the kudos and we hope to see you again next time!

July 16, 2022

Dealership Rating

Employee Rating

Super helpful, listened to what I needed, very friendly staff. Answered all my questions fully. staff. Answered all my questions fully. More

by Erin

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nick Makrakis , Jeff in Financing.

Jul 18, 2022 -

Northside Lexus responded

We are happy to hear from you, Erin! Thank you for trusting Northside Lexus with your business and for stopping by to share your experience. Wishing you safe and happy driving ahead!

July 09, 2022

Dealership Rating

Employee Rating

Very friendly helpful caring staff. taught us know about our vehicle all info in friendly way! taught us know about our vehicle all info in friendly way! More

by shivera26

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Fuller

Jul 11, 2022 -

Northside Lexus responded

Thanks for your praise! We're thrilled our team welcomed you with courteous, attentive, and informative assistance that shaped a positive experience. We hope to work with you again at Northside Lexus!

June 22, 2022

Dealership Rating

Employee Rating

Was in the market for 2022 Lexus RX 350 black on black. Erica was extremely helpful throughout the entire process. Erica was extremely helpful throughout the entire process. More

by jayne617006

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Caleb Vario

Jun 22, 2022 -

Northside Lexus responded

Thank you for the great review, Jayne! We are so glad to hear that you found the right vehicle working with Erica. Drive safely in your new 2022 Lexus RX 350, and we hope to see you back again at Northside Lexus!

June 02, 2022

Dealership Rating

Employee Rating

Were prepared for my visit. Presented options and alternative choices during these challenging buying times. Presented options and alternative choices during these challenging buying times. More

by PM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesse Busboom , James Vu

Jun 02, 2022 -

Northside Lexus responded

Thank you for the review! We are glad that you noticed a wide variety of models to choose from here at Northside Lexus!

May 28, 2022

Dealership Rating

Employee Rating

Purchase process was fast. Finance was easy. I was able to complete the whole process within an hour, whci is amazing. Thanks Erica. Finance was easy. I was able to complete the whole process within an hour, whci is amazing. Thanks Erica. More

by tuanwpham

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 31, 2022 -

Northside Lexus responded

Thank you for the review. We are glad that the team was wonderful to work with! See you again next time here at Northside Lexus!

May 26, 2022

Dealership Rating

Employee Rating

Professional. Sufficient. Knowledgeable. Erica was super nice. I got the whole transaction completed within 1 hr. Sufficient. Knowledgeable. Erica was super nice. I got the whole transaction completed within 1 hr. More

by tuanwpham

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 27, 2022 -

Northside Lexus responded

We're glad your purchase was quick and easy! Thank you for the kind words and for choosing Northside Lexus - we hope to see you again down the line. Enjoy!

May 10, 2022

Dealership Rating

Employee Rating

This is the 4th Lexus I have purchased at Northside. Wouldn't buy anywhere else. My sales rep, wS professional and answer all my questions. I would recommend Erica Pullion to all wanting a professional Wouldn't buy anywhere else. My sales rep, wS professional and answer all my questions. I would recommend Erica Pullion to all wanting a professional to assist in their quest to buy a Lexus. More

by gflores1956

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

May 10, 2022 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Erica and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 15, 2022

Dealership Rating

Employee Rating

Not very satisfied with this dealership follow up after purchase was very poor I had issues with my car 2 days after purchase Talked to the sales manager, however no options were given and his only resp purchase was very poor I had issues with my car 2 days after purchase Talked to the sales manager, however no options were given and his only response was that returning the car even after 48 hrs is not an option. More

by EFAHMADI

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: David Perry

Mar 29, 2022 -

Northside Lexus responded

I'm very sorry that you aren't satisfied with your purchase. I understand how frustrating it must be to experience issues with your vehicle. I think it would be best if we discussed this together, but I won't be able to find your contact information from this review. Please give me a call at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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