Erica Pollino Burciu | Page 10

I bought many cars but to me that was the best dealership I visited in! Erica was very professional and so the team! I will do my best to tell people about the experience I had at Lexus dealership! I visited in! Erica was very professional and so the team! I will do my best to tell people about the experience I had at Lexus dealership! More

by Michel Meyer Verified Customer Verified Customer

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Very good support, and nice people, they clarified all questions I got. Willing to continue dealing there. questions I got. Willing to continue dealing there. More

by haroldoospina Verified Customer Verified Customer

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The staff is always super friend! Erica Pollino was excellent when signing the documents and Doug Tosh is always Professional and responsive. What a great team excellent when signing the documents and Doug Tosh is always Professional and responsive. What a great team More

by JAMES.VENEGAS Verified Customer Verified Customer

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Purchased our new Lexus via e-mail and text messaging from the adjoining state. Very clear communication and the car was ready for pick-up when promised. Efficient purchasing process with no issues enc from the adjoining state. Very clear communication and the car was ready for pick-up when promised. Efficient purchasing process with no issues encountered. More

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Sales person very professional and knowledgeable. Finance went smooth and easy. Price was not inflated like most other dealerships. went smooth and easy. Price was not inflated like most other dealerships. More

by Skbrown8 Verified Customer Verified Customer

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What a pleasant surprise it was to buy our new car at Northside Lexus! Jason went the extra mile to take care of us. Northside Lexus! Jason went the extra mile to take care of us. More

by fdekoster Verified Customer Verified Customer

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I leased a car from Northside and had planned to purchase the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacte the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacted the dealership twice before the end of my lease to make arrangements for the transaction and both times was promised a follow-up call to set an appointment and a formal point of contact for the purchase. Neither time did anyone follow-up with me. After just showing up at the dealership some of the people I spoke with were apologetic. By then my view of the dealership was set. I felt like the lack of attention was because I was not purchasing a new car. No one wanted to spend the time to help me. It took an hour or so. A small investment to keep a customer happy. Sad. More

by LSALTIM Verified Customer Verified Customer

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Jarrod was great!! Very smooth process and very knowledgeable about car, apps and all features knowledgeable about car, apps and all features More

by justicefamily Verified Customer Verified Customer

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Beautiful building, as well as a super friendly and easy to work with sales team. They found us exactly what we needed without pushing things we didn't need or want. Easy experience and we will be back here to work with sales team. They found us exactly what we needed without pushing things we didn't need or want. Easy experience and we will be back here next time. More

by mandyweber Verified Customer Verified Customer

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Rex was a joy to work with and answered all of our questions. The purchase was a very pleasant experience. questions. The purchase was a very pleasant experience. More

by bballdancer Verified Customer Verified Customer

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