Erica Pollino
Erica Pollino at Northside Lexus

Erica Pollino | Page 11

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
4.9
188 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

188 Reviews

Write a Review

188 Reviews of Erica Pollino

November 05, 2021

Dealership Rating
Employee Rating

Superior Customer Satisfaction, we had one minor issue and it was taken care of right away. We would definitely purchase from Northside Lexus again! More

by DAN S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley , Johnny Alaniz, Mike Crowe, Tim Karmout

Nov 05, 2021

Northside Lexus responded

Thanks for this great review of Northside Lexus! It makes us happy that our team took care of all your needs and that we delivered a top notch purchasing expeirence.

November 03, 2021

Dealership Rating
Employee Rating

North Side Lexus was one of the best dealership I’ve been to. Great customer service! More

by F.lazaro10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Northside Lexus responded

Hearing that Northside Lexus is one of the best dealerships you've been to truly makes our day! Thank you for the outstanding review - we hope to see you back again soon!

November 03, 2021

Dealership Rating
Employee Rating

Dealership facility is lovely. Purchase process went smoothly . Salesperson Dahn enthusiastically shared his knowledge of the car’s features. Erica was engaging and efficient with the financial transa More

by Texan
Recommend Dealer
Yes

Other Employees Tagged: Danh Nguyen

Nov 03, 2021

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Dahn, Erica, and the Northside Lexus team. Drive safely and we hope to see you back next time!

November 02, 2021

Dealership Rating
Employee Rating

Great experience at Northside Lexus. Don was exceedingly helpful and patient while I found the right car for me. And Erica stayed late to get my paperwork done so I could take my new car home that night. G More

by WSMITH88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley

Nov 02, 2021

Northside Lexus responded

It makes our day to hear that you found the right vehicle at Northside Lexus. Thank you for taking time to share this feedback about Don and Erica! Our team wishes you safe and happy travels.

October 25, 2021

Dealership Rating
Employee Rating

Thank you for being such a great dealership. I had a wonderful experience while purchasing my new vehicle. More

by NEKDAVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fuller, Kyle Galindo

Oct 25, 2021

Northside Lexus responded

We appreciate your positive feedback! We love seeing this review of Northside Lexus! Thank you so much for stopping in and we look forward to seeing you down the road. Enjoy your new car!

October 23, 2021

Dealership Rating
Employee Rating

This dealer is full of highly excellent people trying to meet your needs and desires. My sales rep Mike Driscoll is uneqalled as is my Service Coordinator, Anikiem Edem. The young lady handling the closing More

by EARL228
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill, Aniekan Edem

Nov 08, 2021

Northside Lexus responded

It makes us so happy that the Northside Lexus team was wonderful to work with. We're pleased that Mike and Anikiem were helpful. However, it's disappointing that our finance team was disappointing and that we let you down in this regard. I wish that we could have been more helpful, but I appreciate you leaving this feedback. If there's anything else you'd like to share, please let me know. Best, Doug Gilmer - Finance Manager - 281-569-3477

October 21, 2021

Dealership Rating
Employee Rating

From the service department to receptionist and sales, everyone was helpful and courteous. This was a great buying experience. More

by NEKDAVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Fuller, Kyle Galindo

Oct 21, 2021

Northside Lexus responded

Thanks for this great review of Northside Lexus! We are pleased that your purchase expeirence was an excellent one. See you again next time!

October 21, 2021

Dealership Rating
Employee Rating

I emailed about this vehicle and got an auto generated email from one salesman so I messaged again the next day on the live chat and got Herb. He was very nice and mindful of my time and schedule, offered More

by almaj88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills

Oct 21, 2021

Northside Lexus responded

It's great that Herb was kind and helpful to work with. We are proud of our hardworking team here at Northside Lexus and it is nice of you to notice the effort we put in to make happy customers. Thanks for your business, and we'll see you again next time!

October 18, 2021

Dealership Rating
Employee Rating

Just excellent! Nathan was helpful and I got the care I wanted! Thank you so much! More

by Laura.rclake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Makrakis

Oct 18, 2021

Northside Lexus responded

Laura - thanks for shopping at Northside Lexus and for giving a shout-out to Nathan. We wish you safe travels in your new ride!

October 18, 2021

Dealership Rating
Employee Rating

Had a great experience, nice employees, clean building/location and overall a pleasure. Would suggest this location to others. More

by MelissaChristman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Covert

Oct 18, 2021

Northside Lexus responded

We appreciate you taking the time to leave Northside Lexus your five-star review! Thanks for stopping by and we look forward to your next visit.

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