Erick Burgess Sr | Page 2

Toyota of Kenner responded

Thank you so much for your positive review! We love to hear that our commitment to excellent service resonates with your experiences at Ray Brandt Toyota. Our team works diligently to ensure every customer leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We deeply appreciate your trust and loyalty. We're here for you anytime you need us in the future! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for your wonderful review! We're thrilled your experiences at Ray Brandt Toyota have been excellent. It's great to know that Eric has been taking good care of you and that you're satisfied with the wait times. We always strive to provide top-notch service to our customers, and your feedback is a valuable affirmation of our efforts. We look forward to seeing you again for your next service visit! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Erick and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for taking a moment to share your experience! We're delighted to hear that you were satisfied with the service provided by our team. It's our mission to ensure every customer feels valued, and we're pleased that our courteous and professional staff lived up to that standard. Excellence is what we strive for, and your feedback reaffirms our commitment to this. We genuinely appreciate your trust in us and hope to assist you again in the future. Thank you for choosing Ray Brandt Toyota for your automotive needs! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for sharing your positive experience with Ray Brandt Toyota! We're delighted to hear that our efficiency, kindness, and amenities have made your visits enjoyable. It's essential for us to offer not only top-notch service but also a comfortable environment for our valued guests. We understand that car maintenance can sometimes be an unexpected expense, so we aim to make the experience as pleasant and stress-free as possible. Your feedback is truly appreciated, and we look forward to serving you again in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for taking the time to share your experience with us! We're so glad to hear that our team left a positive impression on you with their excellent service and open communication. Your satisfaction means everything to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Ray Brandt Toyota for your automotive needs. We look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for your feedback and continued loyalty to Ray Brandt Toyota. We're delighted to hear that our service team consistently meets your expectations in terms of courtesy and efficiency. We understand your concerns about pricing, and we strive to ensure our rates reflect the quality and expertise we provide. Should you ever have any questions or need clarification on service costs, please don't hesitate to reach out to the dealership directly. We truly value your trust and business! Ray Brandt Auto Group #WeMakeItEasy

Toyota of Kenner responded

Thank you for providing feedback about your experience with us. We genuinely value all feedback, both positive and negative, as it helps us understand our customers' experiences and make improvements when necessary. Your review has been sent to Management, but please feel free to contact the dealership directly if you have any issues or concerns you'd like to discuss at this time. We truly appreciate your business and are here to assist you in any way we can. Sincerely, Ray Brandt Auto Group

Toyota of Kenner responded

Thank you for taking the time to share your experience. We genuinely apologize for the oversight regarding the part for your vehicle and understand the frustration and inconvenience it caused you to make an additional visit. Your feedback is valuable to us, and we'll do our best to ensure that such miscommunications are minimized in the future. We appreciate your patience and hope to demonstrate our commitment to service excellence during your next visit. Safe travels and thank you for choosing Ray Brandt Toyota! Sincerely, Ray Brandt Auto Group

Toyota of Kenner responded

Tenisha, thank you for taking the time to share feedback about your visit to Ray Brandt Toyota with us! We're very glad to hear that our team, especially Shelia, left a positive impression on you with their friendly and excellent service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy