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Erick Burgess Sr
Erick Burgess Sr at Toyota of Kenner

Erick Burgess Sr | Page 3

Service Advisor

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

4.7
400 Reviews
4.7

400 Reviews

Write a Review

Dealership Experience

19 yrs, 8 mos

Industry Experience

21 yrs, 9 mos

Languages Spoken

English English

400 Reviews of Erick Burgess Sr

October 07, 2023

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Employee Rating

It was fast and efficient. I was able to bring my car in overnight and had it fixed the next day. More

by richleehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear, Mariano Gomez , Jason Eddlestone, Brett Hernandez, Brad Miller

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Oct 12, 2023

Toyota of Kenner responded

Thank you for sharing feedback about your visit with us. We're very glad to hear our team left a great impression on you with their prompt and diligent service. Your satisfaction means everything, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your five-star review and look forward to assisting you again on your next visit to Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

October 06, 2023

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Employee Rating

This was my first visit and Eric Burgess was very attentive and professional. Highly recommend. More

by kristywilliams24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc

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Oct 11, 2023

Toyota of Kenner responded

Thank you for sharing your experience with us, Kristy! We're thrilled to hear that Eric provided you with attentive and professional service during your first visit. Your recommendation means a lot to our team, and we look forward to assisting you again in the future. We appreciate you choosing Ray Brandt Toyota for your vehicle needs, and welcome to our dealership family! Ray Brandt Auto Group #WeMakeItEasy

Oct 12, 2023

Toyota of Kenner responded

That's wonderful to hear! Your repeat business is the highest compliment we can receive and is a testament to the service we strive to deliver. We promise to continue striving to deliver the high level of service you've come to expect from us for all your future vehicle needs. Thank you for choosing Ray Brandt Toyota!

Oct 11, 2023

kristywilliams24 responded

I revisted your location on yesterday and experienced the same courteous, speedy and professional service. I did ask for Eric!!!!

October 01, 2023

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Professional and friendly service I feel everyone goes out of their way to be helpful More

by LADYCANNON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Montalbano, Shelia Leblanc, Lenny Thomas, Kerry Cella, Takiyah Cavilear, Mariano Gomez , Jason Eddlestone, Brett Hernandez, Brad Miller

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Oct 10, 2023

Toyota of Kenner responded

Thank you for taking the time to share the positive experience you had with us. We are very glad that our entire team was professional, friendly, and helpful during your visit. It is wonderful to know they took such wonderful care of you and your vehicle. We appreciate you choosing Ray Brandt Toyota for your vehicle needs, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2023

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Employee Rating

I went in for windshield wipers and a side mirror replacement. Service was great; Mr. Erich was on spot! More

by JHURRY8556
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are very glad to hear that Erick and the rest of our team took great care of you and your vehicle during your visit. We appreciate you choosing Ray Brandt Toyota for your vehicle needs, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 27, 2023

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Employee Rating

Great I like coming she all way help , with my car every time, I come and tell me what I need to get done she is very good with my car More

by RGALLIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc , Brad Miller

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Oct 09, 2023

Toyota of Kenner responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team at Ray Brandt Toyota consistently provides you with helpful and reliable service. It's always our aim to keep our customers informed and ensure their vehicles are in the best possible condition. We truly appreciate your loyalty and trust and are here to assist you anytime you need. Drive safely and see you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

September 27, 2023

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Employee Rating

Ray Brandt(Eric Burgess- Service Advisor))has taken care of my vehicles for 15+ years. I love the professional, courteous service I always receive. More

by Very Satisfied Customer
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Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Toyota of Kenner responded

Thank you so much for your loyalty and trust over the past 15+ years! We're thrilled to hear that Eric and the rest of our Ray Brandt Toyota team have consistently provided you with professional and courteous service. Building lasting relationships with our customers is the foundation of our business, and it's always a pleasure to serve you. We look forward to many more years of assisting with your vehicle needs. Until next time! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2023

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Employee Rating

Been coming to these guys for a very long time! ! They always handle their business. Clean, prompt, and always professional. More

by BROUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Mena, Douglas Montalbano, Danny Waguespack, Shelia Leblanc, Lenny Thomas, Mario Mejia, Allison Kimbrough, Kerry Cella , Brad Miller

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Sep 26, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 22, 2023

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Employee Rating

Erick Burgess is very patient, nice and professional. Great job Mr. Burgess and thanks, Pamela More

by PAMELAMANNING61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Toyota of Kenner responded

Thank you, Pamela, for sharing your experience with us. It's wonderful to hear that Erick exemplified the exceptional service we aim to deliver. We're proud to have him on our team, and we're very glad he could assist you so proficiently. Knowing that our team, especially Erick, made a positive impression means a lot to us. Your feedback inspires us to continue providing premier service to our valued customers. Looking forward to assisting you again in the future! Safe travels. Ray Brandt Auto Group #WeMakeItEasy

September 14, 2023

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Very professional staff! Always an easy check in and check out process. My preferred dealership! More

by Kgilb613
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 19, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2023

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Employee Rating

Prompt service. Polite staff. Informative service. Would recommend. Appointment time was perfect and timely. Thanks! More

by GWRIGHT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 11, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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