Erik Davidson | Page 7

When I purchased my new Focus Titanium, I tendered an internet coupon that was supposed to be good for 6 free oil changes with the purchase of a new vehicle. When I brought the car in for service, Erik a internet coupon that was supposed to be good for 6 free oil changes with the purchase of a new vehicle. When I brought the car in for service, Erik asked if I had any coupons or paperwork to support my claim, and I indicated that I did not. He said not to worry about it and he'd take care of it, which he did; however, I waited over an hour and a half for a simple oil change. When the cashier called my name, I was happy to see that there was not a balance due, but I still don't have any coupons or supporting paperwork for the five remaining oil changes. I expected a little more follow-up from my salesperson, especially in light of the fact that I paid cash for my new vehicle. More

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I am always treated with respect and friendliness by all. The service is completed on time or early. Prices are competitive and I value the Ford trained technicians. The service is completed on time or early. Prices are competitive and I value the Ford trained technicians. More

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My second time taking our new vehicle in for maintenance. My experience was as good as the first. Good to know the service department is consistently good. My experience was as good as the first. Good to know the service department is consistently good. More

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I have had my 1999 Explorer serviced at Rob Sight for a number of years and have always had good experiences. This visit was consistent with the others with everything going well. Check in was easy and th number of years and have always had good experiences. This visit was consistent with the others with everything going well. Check in was easy and the oil change service was performed in in a timely manner so I could be on my way. More

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Had a problem with the check engine light, was able to get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. get me right in and fixed within a couple of days. Erik was great about communicating the problem and following up with the issue. More

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Service as always was great! Thanks to Erik and the team at Rob Sight. Thank you so much for all you have done over the years of my service needs! at Rob Sight. Thank you so much for all you have done over the years of my service needs! More

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Erik and the service team rock !! Erik is always doing the extras that are not asked for or expected. Erik promotes outstanding service and attitude !!! the extras that are not asked for or expected. Erik promotes outstanding service and attitude !!! More

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I was helped right away. Service was very efficient!! Someone had spray painted my car and it was taken care of at no additional cost. Someone had spray painted my car and it was taken care of at no additional cost. More

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Professional service and attention, identified and fixed brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high lev brake squeal and steering wheel noise on our 2012 Ford Explorer. We have worked with this dealer for 5 years and always receive a consistent high level of service - they advise you when maintenance work will be necessary so you can plan ahead and not carry out unncessary work.They are well trained and know the vehicles well. For sales, they are easy to work with and find the vehicle of your specification. They always follow up to check if service was acceptable and demonstrate a high level of customer appreciation. More

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I was very impressed with how everyone was trying to be sure I was satisfied and the repair work was done in professional manner. They even washed my car. Thanks Guys! Phil Self President Kansas C sure I was satisfied and the repair work was done in professional manner. They even washed my car. Thanks Guys! Phil Self President Kansas City Bindery & Mailing. More

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