Erik Estrella
Erik Estrella at Lexus of Pembroke Pines
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Erik Estrella | Page 3

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7
111 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.7

111 Reviews

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111 Reviews of Erik Estrella

December 05, 2023

Dealership Rating
Employee Rating

Exelente persona te esplica todo bien detallado y te ayuda en todo lo posible es un vendedor con experiencia More

by idaniacruz
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Recommend Dealer
Yes
Dec 06, 2023

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of Pembroke Pines. Nos alegra saber que encontró nuestro servicio detallado y útil. Esperamos verle de nuevo pronto!

November 27, 2023

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I had a good experience working with Erik. Unfortunately when he dropped me off at finance I was left to sit and wait for what seemed like a long time. Nobody came to check on me or offer me s More

by LYNNELATAILLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Lexus of Pembroke Pines responded

We're glad to know you had a good experience with Erik, but we apologize for the wait time and lack of attention during your visit. We also regret to learn that you're having trouble with your vehicle. Your feedback is important as it helps us improve our service delivery. Please reach out so we can discuss this further and find ways to make things right for you - Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

November 09, 2023

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Erik was exceptional and thorough. He was honest with us from the start, understanding our needs and end goals and establishing a true relationship with us. He worked with us to accomp More

by THEJESSE28
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Israel Rigaud

Nov 09, 2023

Lexus of Pembroke Pines responded

We're so glad to know that Erik was able to provide you with an exceptional and transparent experience at Lexus of Pembroke Pines. Your feedback is greatly appreciated, we'll be sure to pass along your kudos!

November 07, 2023

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Both Israel and Erik were excellent accommodating our needs and giving us the best possible care and attention. kudos to them both for going above and beyond our expectations. More

by THEJESSE28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Armani, Israel Rigaud

Nov 07, 2023

Lexus of Pembroke Pines responded

Jesse, we're delighted to know that Israel and Erik provided excellent service during your visit to Lexus of Pembroke Pines. Thank you for recognizing their efforts! We look forward to serving you and any of your future needs!

October 27, 2023

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Eric was amazing went a Sunday morning and was able to get my first car all by myself with Eric’s help. He did everything in his power to make sure that I was satisfied with my deal and got my dream car. More

by christabelrey2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Oct 30, 2023

Lexus of Pembroke Pines responded

We're so glad to know that Eric was able to help you secure your dream car at Lexus of Pembroke Pines! We appreciate the shout-out and are delighted that you had a positive experience with us!

October 21, 2023

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Gracias por la paciencia tan grande para negociar conmigo .. y muchas gracias por darme al final un buen carro con un buen precio … Muy agradecida contigo .. Eres el mejor .. espero que en le futuro sigamos More

by layra Jarvis & Maria Romero
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Recommend Dealer
Yes

Other Employees Tagged: Edson Herrera

Oct 23, 2023

Lexus of Pembroke Pines responded

Hola! Suena a que tuvo una gran experiencia de compra en Lexus of Pembroke Pines, nos alegra un montón saber eso! Nuestra intención es que nuestros clientes queden más que satisfechos con el trato recibido y la negociación de su carro. Estamos aquí para lo que necesite en el futuro! Feliz día.

October 16, 2023

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This is the 3rd vehicle leased with Otany. Came in on a Friday evening and worked with Otany to pick out a vehicle and color. We negotiated a bit and I came back on Monday. Left with a new v More

by pseidman2006
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Recommend Dealer
Yes
Oct 16, 2023

Lexus of Pembroke Pines responded

Thanks for your review. We're glad to know that Otany and the rest of our team at Lexus of Pembroke Pines made your leasing process quick and painless. Looking forward to seeing you again when it's time for vehicle number four!

October 05, 2023

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I liked the service that I received from Aaron, but not the sale manager( he just liked to push people to buy car.) More

by thomson
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Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao, Aaron Johnson

Oct 06, 2023

Lexus of Pembroke Pines responded

Thomson, we appreciate your feedback. We're glad Aaron provided great service at Lexus of Pembroke Pines, but it's disappointing to hear other members of our team have not left the same positive impression. If you're willing to share more details so we can address any issues directly, please feel free to reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

October 02, 2023

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Over the past 3 years, I have always received exceptional customer service. Erik is extremely knowledgeable, professional and helpful. I would recommend Erik and Lexus of Pembroke Pines to my family and frie More

by SHELLYH1020
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Recommend Dealer
Yes
Oct 02, 2023

Lexus of Pembroke Pines responded

We're so glad to know that you've consistently had great experiences with Erik and our team at Lexus of Pembroke Pines over the years. Thank you for recommending us, we appreciate your support!

September 25, 2023

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Excelente atención al cliente muy profesionales buen trato y respeto se toman su tiempo para ayudarte y explicarte todo More

by dorys3173
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Lexus of Pembroke Pines responded

Dorys, gracias por compartir su experiencia positiva con nosotros en Lexus of Pembroke Pines. Nos alegra saber que nuestro equipo pudo ayudarle y explicarte todo a fondo. Esperamos verle de nuevo pronto!