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Erik Fernandez
392 Reviews
392 Reviews
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392 Reviews of Erik Fernandez
December 07, 2022
Loved the customer service they provided. They where on time provided me with a car wash and great coffee. They where on time provided me with a car wash and great coffee. More
by RONMACHADO
Verified CustomerOther Employees Tagged: John Varela, Richard Loero, Tony Martinez, Stephanie Reyno, Carmen Alicea, Juan Santos, Rolando Pardo , Carlos Gomara, Skip Moosang
November 13, 2022
The dealership's service advisors and others act very professional. I had to bring my car for service three (3) times regarding an engine warning light. The service department finally was able to resolve professional. I had to bring my car for service three (3) times regarding an engine warning light. The service department finally was able to resolve the issue with the help of a GM engineer, at least that is what I was told. Apparently there may be software issues that emerge for which resolution is needed beyond what dealership service departments are capable of resolving on their own. Hopefully, my car's issue has finally been resolved. Unfortunately, my vehicle was kept for servicing this issue for approximately nine (9) weeks while I have been paying close to $1,300.00 per month in leasing charges. Cadillac should trul;y credit me several months of lease payments since I was unable to enjoy the luxury of this high end model. More
by Jack Ugent
Other Employees Tagged: Rolando Pardo , Skip Moosang
October 24, 2022
Service manager lack of customer service skills and service poorly provided. Car has few warnings lights on, only corrected one and didn’t advise about the others warnings lights, I when back to the de service poorly provided. Car has few warnings lights on, only corrected one and didn’t advise about the others warnings lights, I when back to the dealer for the lights and battery change labor charge (but advertised battery price includes installation) Manager was really rude. Battery was not as advertised installed a 36 months warranty battery and advertised was 48 months warranty battery. it ridiculous. He wants me to wait to replace the 36 months battery for the 48 months battery to fix reduce the installation What a waste of time BEWARE More
by DAVIDCABREJA
Other Employees Tagged: Service manager
October 07, 2022
The dealership is very clean and tidy everyone I met were ready to help to try to locate the salesman I was looking for ready to help to try to locate the salesman I was looking for More
by CUQUIROCA
Other Employees Tagged: Cesar Rojas , Carlos Gomara
October 06, 2022
OK ay Remember When hay parches de KFOR You Guys My Leash Called hay tengas Space For The Complete Surfers en el monte I Don’t Know That Deep Cover has dicho no Source Warranty vos Utility piso OK hay digna Called hay tengas Space For The Complete Surfers en el monte I Don’t Know That Deep Cover has dicho no Source Warranty vos Utility piso OK hay digna especto Pay Service Filtro Bakugan George mitad para Mary Happy güey yo compré More
by Jaime Saidenstat
Other Employees Tagged: Kaitlin Haeffner, Carmen Alicea , Mickey Barrios, Carlos Gomara, Alvaro Jimenez, Jeff Rogers
October 05, 2022
Williamson’s latest service performance continues to maintain its well known and longstanding commitment to excellence and customer satisfaction. We’ll be back. maintain its well known and longstanding commitment to excellence and customer satisfaction. We’ll be back. More
by JOEPGEORGE
September 10, 2022
I always look for Eric, very knowledgeable,professional and always greets me with a smile. He goes above and beyond with any questions that I have and always gets my car done when promised !!! and always greets me with a smile. He goes above and beyond with any questions that I have and always gets my car done when promised !!! More
by oherns11
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