Erika Hodge
Erika Hodge at Heritage Toyota Owings Mills
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Erika Hodge | Page 6

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
74 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

12 yrs, 2 mos

5.0

74 Reviews

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74 Reviews of Erika Hodge

October 11, 2019

Dealership Rating
Employee Rating

Review Carlos Subido was fantastic from beginning to end on the purchase of my 2020 Toyota Tacoma This is the second truck I purchased from Heritage and Ca More

by Rprediger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Subido, Aaron Veerothai

Oct 13, 2019

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 08, 2019

Dealership Rating
Employee Rating

Excellent Dealership I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka More

by Kip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith , Scott Coffman, Ryan Wehler

Oct 09, 2019

Heritage Toyota Owings Mills responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kip. Thank you and we hope to see you again! Safe travels!

September 19, 2019

Dealership Rating
Employee Rating

Very pleasant experience I have never had a better car buying experience. There was no pressure, Joey Chang my sales rep to Erica in the finance department all worked with me More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng, Levi Lafferty

Sep 20, 2019

Heritage Toyota Owings Mills responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

September 04, 2019

Dealership Rating
Employee Rating

Awesome Team I had a awesome team working with me Mr. Greene Ms. Erika did an exceptional job getting me what I wanted at the right price. I am very pleased with h More

by Marlo40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Evon Greene , If I missed anyone please charge my mind and not my heart ??

Sep 06, 2019

Heritage Toyota Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

June 12, 2019

Dealership Rating
Employee Rating

Real Deal I hated this dealership because of my previous experiences when it was R&H. I am now a satisfied customer eight years later from my protest. More

by Dmorton814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton , Ryan Wehler

Jun 15, 2019

Heritage Toyota Owings Mills responded

Hello, thank you for taking the time to leave us a rating. We're so grateful to have earned five stars from you! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2019

Dealership Rating
Employee Rating

Truly Exceptional! Ryan Wehler and Erica Hodge were Truly Exceptional! In making this Deal. Ryan was very knowledgeable of the Vehicle I bought. And Ryan and Erica work More

by TRANSPORTER
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Wehler

Jun 15, 2019

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 03, 2019

Dealership Rating
Employee Rating

Red Camry, Happy Repeat Customer, Will be back Purchases another red Camry from Carlos. The car was out front on display when I arrived. We finalized the deal and trade in and I drove it home it ho More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Subido

Jun 09, 2019

Heritage Toyota Owings Mills responded

Congratulations on your new Red Camry! We're happy to hear Carlos was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Toyota Owings Mills

May 10, 2019

Dealership Rating
Employee Rating

2020 Corolla XLE Loved our salesperson. Joey was friendly, knowledgeable and most important, NOT pushy. The only glitch in the whole buying experience was the wait f More

by chaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng, George Jermstad

May 13, 2019

Heritage Toyota Owings Mills responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Toyota Owings Mills

March 08, 2019

Dealership Rating
Employee Rating

Joey was great as always Joey Chang was great as always and so was Erika Hodge. Both very nice, very professional and efficient. Great price on a great car, Avalon Limited. More

by Ajpease1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Mar 11, 2019

Heritage Toyota Owings Mills responded

Thank you for your kind review; we are happy to pass along your comments to Joey and Erika! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

February 16, 2019

Dealership Rating
Employee Rating

Great Experience! It was a great experience from beginning to end. Kyle was a great salesman and explained everything very well. We did not want to feel pressured and n More

by Kreckline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Will Brown, Kyle Dixon

Feb 20, 2019

Heritage Toyota Owings Mills responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 07, 2019

Heritage Toyota Owings Mills responded

Congratulations on your new vehicle! We're happy to hear Joey was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Heritage Toyota Owings Mills

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