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60 Reviews of Erika Paleny
June 08, 2025
No Owners manual provided. I was told BMW doesn’t provide them anymore. I bought one on EBay. No second key with car. I was told a duplicate had to come from Germany. I g I was told BMW doesn’t provide them anymore. I bought one on EBay. No second key with car. I was told a duplicate had to come from Germany. I got one from the service dept when I brought the car in for minor repair and windshield protection I purchased with vehicle. I emailed the sales mgr prior to this review. No response. More
by Dwolfe
Verified Customer
May 26, 2025
Ryan helped me pick my new car and Brian worked with me to get the best deal. Thank you for helping me get a fantastic car! to get the best deal. Thank you for helping me get a fantastic car! More
by HOFFMAN.SARA
Other Employees Tagged: Ryan Cox, Brian Lonchar
May 09, 2025
Wonderful knowledgeable staff! Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! T Melanie is a wonderful sales person great product knowlege. The entire staff at Niello was and is superior! I will send all my friends and family! Thank you for everything! More
by ERIN38
Other Employees Tagged: Justin Watts, CHAD WESSLING, MELANIE MOHR , Kevin
May 03, 2025
Could not be more pleased. Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well! Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well! More
by BYRONGLENN
Other Employees Tagged: Creed Cate, Curtis Ringle
April 26, 2025
They listened to what I wanted and showed me the option I had. This is so nice compared to chico bmw that was trying to force a lease on me had. This is so nice compared to chico bmw that was trying to force a lease on me More
by PD4BYEX2003@yahoo.com
Other Employees Tagged: Brian Lonchar, Ali Poursead
April 16, 2025
Had an amazing experience purchasing our new car from Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seaml Niello BMW Sacramento. Dalton was fantastic, knowledgeable, highly professional, and genuinely great to work with. The entire process was easy, seamless, and stress-free. No pressure, just great service and communication. We love our new car and would absolutely work with Dalton and the Niello team again. Highly recommend! More
by skyeholliday
Other Employees Tagged: Dalton Richards
April 13, 2025
Was able to make my purchase online and save myself the trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car trip to Sacramento! Fast and easy, Fatima was a pleasure to work with, financing was great, value for my trade was more than fair and I got the car of my dreams!! They even drove it to my house and picked up my trade the next day! More
by MICHAELI408
Other Employees Tagged: Paul Suchanek, David Sotomayor, Fatima Fonseca, Justin Watts, Brian Lonchar, Marty Garcia
March 20, 2025
my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buying a pre-owned Mini. Everyone else was very nice. They have coffee and a couple snacks so that’s nice since I was there for about two hours or so. More
by KAWKAW999
Other Employees Tagged: Ryan Cox
February 17, 2025
Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it. More
by ERIK37
Other Employees Tagged: Ryan Cox
February 07, 2025
Creed's patience through the sales process which lasted about 9 months is really appreciated. about 9 months is really appreciated. More
by KOCHUMOL
Other Employees Tagged: Creed Cate, Brian Lonchar
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