Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter | Page 17

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
210 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.8

210 Reviews

Write a Review

210 Reviews of Erin Trotter

May 05, 2025

Dealership Rating
Employee Rating

NPVW has been my go to service place for my GTI for many years. They always take great care of me and my car. Knowledgeable staff and friendly service every single time. More

by Alexmtnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Benton, Jesse McDonough

May 05, 2025

Dealership Rating
Employee Rating

Fantastic customer service at competitive prices, as always. North Penn VW's service team consistently communicates well, providing expert advice on what they have done and what they recommend having do More

by daviswf&eaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough

April 29, 2025

Dealership Rating
Employee Rating

Always fair and helpful! The north penn team is very helpful and courteous . Thank you for asking More

by DANALINDIA
Recommend Dealer
Yes

Other Employees Tagged: Erin and Jake?

April 27, 2025

Dealership Rating
Employee Rating

Everyone is always informative and listened to my concerns and of course polite. Tim my sales executive is always a pleasure to speak with. More

by findlayp323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

Everyone was professional, friendly, and knowledgeable. I was very pleased with the service I received. More

by JOAN.ROBINSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2025

Dealership Rating
Employee Rating

Organized, consistent and professional. That's it for now. The best, the best ,the best that's it. More

by RUSSELLJOELL3
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

April 15, 2025

Dealership Rating
Employee Rating

Everytime I problem with my car I call them and Jesse does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. More

by VINCEG3389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

North Penn VW responded

Thank you so much for the kind words! We're thrilled to hear that Jesse has been able to take great care of you and your vehicle. We truly appreciate your trust in us, and we'll be sure to pass along your wonderful feedback to him. It's always our goal to make every experience smooth and stress-free! 🚗✨

April 15, 2025

Dealership Rating
Employee Rating

Friendly, convenient service Reliable mechanics with great communication and customer service Convenient shuttle service is also a big plus. More

by GEOFFREY.DIFULGO
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

April 11, 2025

Dealership Rating
Employee Rating

North Penn VW has made getting your car serviced a simple. affordable., and pleasant experience. More

by arnoldleibovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

North Penn VW responded

Thank you so much, Arnold! We're thrilled to hear that your service experience at North Penn VW was simple, affordable, and pleasant. Our team works hard to make every visit as smooth and stress-free as possible, and it means the world to know we hit the mark with you. We truly appreciate your kind words and look forward to seeing you again! 🚗💙

April 06, 2025

Dealership Rating
Employee Rating

James was a great help I would definitely recommend this service department. Very friendly team More

by KPLANT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

North Penn VW responded

Thank you so much, KPLANT2! 😊 We're so glad to hear that James and the team were able to assist you. We truly appreciate your kind words and your recommendation! Our team is always here to provide excellent service, and it's great to know we met your expectations. Looking forward to seeing you again soon! 🙌🚗

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