Ermir Bektesoski | Page 6

I was blown away by the kindness, professionalism, and integrity of everyone I worked with. Emir is outstanding, and I had the best car buying experience ever! Jenni in finance is amazing. I won't buy integrity of everyone I worked with. Emir is outstanding, and I had the best car buying experience ever! Jenni in finance is amazing. I won't buy from another dealer!! More

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I was looking for a good used car for my teenage son. Looked on internet and found a Honda I was interested in. I contacted the dealership to let them know what I was looking for and arranged a time to Looked on internet and found a Honda I was interested in. I contacted the dealership to let them know what I was looking for and arranged a time to come in the next day. The salesman had 4 options with the keys and all the cars right next to each other for comparison. I went with what I saw on the internet but was glad to have choices. No pressure sales tactics were used. Financing was a breeze. Never had a better car buying experience... and all this for a 2013 Honda Civic LX@$11.5k. You could argue great service is easy when you are paying a high price, but I was on a budget and buying one of the lowest priced cars in their inventory. Great customer service,! Great value! Thank you! I will be back! More

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Ermir was most helpful grateful for his input and the customer service he provided was Grade A I would recommend all my family to Falcon customer service he provided was Grade A I would recommend all my family to Falcon More

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Very pleased with the professionalism and level of service I received at Falcone. Everyone was thoughtful and explained everything thoroughly. They made the process very easy, and I would highly rec service I received at Falcone. Everyone was thoughtful and explained everything thoroughly. They made the process very easy, and I would highly recommend them to anyone in the market for a vehicle. They made me feel welcome as a customer, and not just a sales number. More

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One of the smoothest transactions I've ever been a part of at any price. Overall a fantastic experience. Two grumbles though: 1) I went out on the test drive with the tank on E. Scheduled appointment t of at any price. Overall a fantastic experience. Two grumbles though: 1) I went out on the test drive with the tank on E. Scheduled appointment the day before so it wasn't a surprise when I showed up. 2) The interior detail was a bit half assed when I left. There were detailing overspray drops all over the seats I had to wipe down when I got home and they missed a few other spots. Overall those are minor and the buying experience was generally great. More

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It was the easiest/quickest process I’ve experienced in purchasing something that valuable Ermir made it Too easy. Great selection of intelligent wholesome salesmen. Definitely a welcoming environment. purchasing something that valuable Ermir made it Too easy. Great selection of intelligent wholesome salesmen. Definitely a welcoming environment. More

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Ermir has been fantastic to work with. He treats us like family. You won’t be disappointed by working with Ermir. Top notch at his job!! family. You won’t be disappointed by working with Ermir. Top notch at his job!! More

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They are not pushy. They are honest and straight forward. They will work within your budget. This is the second vehicle we got from the dealership and we are happy with the dealership. They will work within your budget. This is the second vehicle we got from the dealership and we are happy with the dealership. More

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Ermir was spectacular. Didn’t have the vehicle I wanted on the lot so he did a dealer trade and had it in 2 days. Very knowledgeable on the features and a pleasure to do business with. on the lot so he did a dealer trade and had it in 2 days. Very knowledgeable on the features and a pleasure to do business with. More

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Ermir was very professional and guided us through the buying process very quickly. He was very knowledgeable about the Jetta I was purchasing explaining all the features and demonstrated what controls wh buying process very quickly. He was very knowledgeable about the Jetta I was purchasing explaining all the features and demonstrated what controls what on the car. I would definitely buy another car from him and Falcone Automotive again. More

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