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Ernest Biondolino
Ernest Biondolino at Joyce Honda
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Ernest Biondolino

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
672 Reviews
4.9

672 Reviews

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672 Reviews of Ernest Biondolino

May 07, 2025

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Employee Rating

Ernest excels as advisor and in customer service whenever the vehicle has needed a repair. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 08, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 06, 2025

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Jose and Earnest are always very helpful and I couldn't be happier with the service they provide whenever I need anything for my car. More

by pptes123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Medina

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May 07, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 03, 2025

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Good dealership but very pricey. Services were performed to satisfaction however other places would have done it for less More

by STAN.LABKOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil, Kelly Fields

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May 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 03, 2025

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The best team . Customer service excellent . Great and on time service. Truly recommend for any vehicle. More

by celestecirineo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Mitchell, John Lavelle

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May 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 28, 2025

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Employee Rating

Lleve hacer el cambio de aceite con ustedes porque estaba en la garantía y recién tuve un incidente y mi mecánico vio que no le pusieron los tornillos en la parte de abajo del carro, lo cual me incomodó much More

by OCCHAUPIS
Recommend Dealer
No
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Apr 28, 2025

Joyce Honda responded

Lamentamos escuchar acerca de las dificultades que ha encontrado durante su reciente visita de servicio. Su satisfacción es nuestra máxima prioridad, y le solicitamos amablemente que se comunique con el gerente de servicio, Erik Matos, en el departamento de servicio para abordar cualquier inquietud que pueda tener. Saludos cordiales, Erik Matos Teléfono: 973-361-1396 Correo electrónico: erik_matos@joycehonda.com

April 23, 2025

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I have been with this dealership forever. I come there due to my relationship with all and I know if there is an issue, it will be resolved. More

by BJARE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Swanson, Erik Matos

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April 23, 2025

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Employee Rating

They left me with a car with bad breaks and engine uncleaned. No adjusted maintenance of repairs made. More

by EJONOH.ENAOHWO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 19, 2025

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Employee Rating

Great customer service and great knowledge about the vehicle Very courtious and thoughtful Cleand and neat More

by BOBBIE.K255
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 18, 2025

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Employee Rating

Reliable service from professionals made it easier to make a firm decision pertaining to purchase of the vehicle More

by ARAMOLIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 18, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 15, 2025

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Employee Rating

Service advisor was prompt in addressing the recall issue with the vehicle, which was great. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

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