Check out Ernest Biondolino's reviews on DealerRater

November 18, 2025

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the check was simple, the service writer was excellent and I was kept up to date on what was being done and how long the service would be. and I was kept up to date on what was being done and how long the service would be. More

by g3cmills

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Subuhi Shakil

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 17, 2025

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Over the past 12+ years as a customer, the staff at Joyce Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recomme Honda have always been the most friendly, trustworthy and professional team we have found when it comes to sales and service. We would highly recommend them for service regardless of the car brand you own (not just Honda). More

by DavidZ

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Tom Duffy, Charles Mitchell

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 14, 2025

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Check in was simple and no wait time. Staff are all friendly, kind and efficient. Staff are all friendly, kind and efficient. More

by CMCAVANAUGH

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Mario Di Iorio , Solomon Watson. 5 STARS!!

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 13, 2025

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Good services and friendly , the person help me out all good Earny the person help all time good services , all good good Earny the person help all time good services , all good More

by richardbaez822

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 12, 2025

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Great staff and excellent quality repairs, but the costs for parts and service are outrageously more expensive than those at local non-dealership service centers. for parts and service are outrageously more expensive than those at local non-dealership service centers. More

by OVERDEEPBLUESEAS

Verified Customer

Service Price Transparency

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Recommend Dealer

No

Other Employees Tagged: Lloyd Wilson, John Lavelle

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Nov 12, 2025 -

Joyce Honda responded

Thank you for your feedback! We truly appreciate your kind words about our staff and the quality of our repairs. We understand that dealership service costs can sometimes be higher than independent shops — this reflects our use of genuine Honda parts, factory-trained technicians, and warranty-backed work to ensure lasting reliability and safety. We’d love the opportunity to review your recent service and discuss how we can provide the best value possible. Please feel free to contact Erik Matos, Service Manager, at 973-361-1396 or via text at 973-607-0237, or email erik_matos@joycehonda.com . Thank you again for choosing Joyce Honda — we appreciate your trust in our team!

November 11, 2025

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In appropriate suggestions for needed repairs. Compromises trust in service center. Will be unlikely to use in the future. Compromises trust in service center. Will be unlikely to use in the future. More

by marinma_99

Verified Customer

Service Communication

Recommend Dealer

No

Other Employees Tagged: Gina Verrilli, Luis M Berrio

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Nov 12, 2025 -

Joyce Honda responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We never want any customer to feel pressured or uncertain about recommended repairs, and we take concerns about trust very seriously. Our goal is to provide transparent, accurate service recommendations that keep your vehicle safe and performing its best. We’d value the chance to review your visit and address your concerns directly. Please contact Erik Matos, Service Manager, at 973-361-1396, via text at 973-607-0237, or email erik_matos@joycehonda.com so we can work toward a resolution. Thank you for your feedback — it helps us improve the experience for all our customers.

November 05, 2025

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Lloyd Wilson is the epitome and prime example of what an excellent service advisor and company representative should be. excellent service advisor and company representative should be. More

by JEFFREYMARKWALD

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Lloyd Wilson

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Nov 05, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 01, 2025

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Excellent dealership. I do all my repairs there. They explain everything and are very reliable. I do all my repairs there. They explain everything and are very reliable. More

by demaiojoy373

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: John Lavelle , Kelly Fields

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Nov 01, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 29, 2025

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The sales person was very knowledgeable and answered all our questions. The service department was very good. our questions. The service department was very good. More

by PIANOHELEN

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Michael Harris

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Oct 29, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

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Joyce Honda has always been reliable and reasonable, fast service, convenient, friendly and workers are polite. service, convenient, friendly and workers are polite. More

by dawilliamshale57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Lavelle, Luis M Berrio

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Oct 28, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

Ernest Biondolino | Page 8

Service Advisor

Joyce Honda

807 Reviews of Ernest Biondolino

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