Ernesto Cabrera | Page 8

Precision Honda responded

Silviam7873,thank you for taking the time to leave us a review !We are glad to hear that Ernesto Vera provided clear and helpful explanations throughout your visit. We truly appreciate your recommendation ! -Dennis Alejo GSM

Precision Honda responded

Eric G, thank you for taking the time and leaving us a review ! We're thrilled to hear that you always feel well taken care of when you visit us. Providing excellent service is our top priority, and it means a lot to know we’re your go-to place for vehicle servicing. We truly appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

Precision Honda responded

JACKZT2JC, Thank you for taking the time and giving us a review ! We’re so glad to hear that you found our staff courteous and our service fast. Your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again in the future.-Dennis Alejo GSM

Precision Honda responded

claudiarjuarez81 , Thank you for taking the time and leaving us a review ! We’re happy to hear that you found our team courteous, efficient, and committed to good customer service. It’s always our goal to take care of our customers and make every visit a positive one. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

Precision Honda responded

alyssaldlv , Thank you for bringing this to our attention, and I sincerely apologize for the lack of communication regarding your service appointment. This is not the level of service we aim to provide, and we understand how frustrating it must have been to be left without any updates. I’d like to learn more about your visit and make things right—please feel free to reach out to me directly at 562-929-7075. We value your time and your business, and we appreciate the opportunity to improve.-Nathalie Garcia Customer Relations Manager

Precision Honda responded

Criscarr0629, Thank you for taking the time and leaving us a review . We’re thrilled to hear that you love coming to Downey for your car services. Our team takes great pride in being honest, helpful, and providing an exceptional experience every time. We truly appreciate your continued support and look forward to serving you again soon!-Dennis Alejo GSM

Precision Honda responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

Precision Honda responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

Precision Honda responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

Precision Honda responded

Enrique A , thank you so much for your feedback and for taking the time to leave us a review! We’re sorry to hear that Nicole has left, but we’re truly happy that Ernesto was able to step in and provide you with the same warm, caring service you expect. It’s wonderful to hear how he listened to your concerns and made you feel welcome and cared for—just like a friend. We appreciate your loyalty and kind words, and we’ll be sure to pass along your praise to Ernesto. We look forward to continuing to take great care of you and your vehicle!-Dennis Alejo GSM