Ernesto Cabrera
Ernesto Cabrera at Precision Honda

Ernesto Cabrera | Page 9

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.6
116 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

3 yrs, 5 mos

4.6

116 Reviews

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116 Reviews of Ernesto Cabrera

September 15, 2025

Dealership Rating
Employee Rating

Nice facility, horrible wait time. My appointment was at 11:30am. I waited in my car until 12pm for an advisor. It was just an oil change and my wait was more then 3hrs. My car was pro More

by ocegueda708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Precision Honda responded

ocegueda708, Thank you for taking the time and leaving us a review ! We will go ahead and bring this up with out managment team . -Dennis Alejo GSM

September 12, 2025

Dealership Rating
Employee Rating

Oh it was great the agent was wonderful and they were so fast really they were More

by Marieburns833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Precision Honda responded

Marieburns833, thank you for taking the time and leaving us a review ! We're thrilled to hear that you had a great experience and that our agent took such good care of you. Fast, friendly service is what we strive for, and we're glad we delivered. We truly appreciate your visit and hope to see you again soon!-Dennis Alejo GSM

September 11, 2025

Dealership Rating
Employee Rating

Buen servicio al cliente , el tiempo acordado fue el indicado por el joven del servicio, solo no tenían agua gratis para los clientes , tuve que pedir al manager de piso. More

by Estefana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Precision Honda responded

Estefana, ¡Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros! Nos alegra saber que recibió un buen servicio al cliente y que cumplimos con el tiempo acordado.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Like the new waiting area and the availability of drinks and snacks and the WIFI More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Precision Honda responded

noemail23, Thank you for taking the time and leaving us a review !Thank you so much for your feedback! We're glad you like the new waiting area and are enjoying the added touches like drinks, snacks, and Wi-Fi. We want to make sure every part of your visit is comfortable and convenient, so it’s great to hear it's making a difference.-Dennis Alejo GSM

September 08, 2025

Dealership Rating
Employee Rating

Great customer service friendly service from Ernesto to help out with all needs for my Honda service More

by Ernesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Precision Honda responded

Ernesto, Thank you so much for your kind words! We're glad to hear that Ernesto provided you with great customer service and was able to assist with all your Honda service needs. He truly cares about our customers, and we’ll be sure to pass along your feedback.-Dennis Alejo GSM

September 08, 2025

Dealership Rating
Employee Rating

Arrived at service driveway. And I took 30 min for someone to check me in. More

by no26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

Guermillo is a great service advisor and his mechanic team too! Been a long time customer and will continue to be! More

by rvaldez248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 29, 2025

Precision Honda responded

rvaldez248, thank you for taking the time and leaving us a review ! We are glad Guillermo and our mechanics are providing you with the best service! We are glad to hear you are one of our loyal customers , we look forward to continue servicing you !-Dennis Alejo GSM

August 28, 2025

Dealership Rating
Employee Rating

-my service experience was HORRIBLE. COMMUNICATION SKILLS with every staff member i encountered was terrible. Un-organized. I wad embarrassed for them. My initial service guy was not a More

by mividaloca_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Precision Honda responded

mividaloca_65, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Please contact us at 562-929-7000 thank you. Julia Golding Customer Experience Manager.

August 28, 2025

Dealership Rating
Employee Rating

The new facility is very spacious and state of the art. The service management team is close by which brings comfort. More

by MARIAHERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Precision Honda responded

MARIAHERNAN, Thank you so much for sharing your experience with our new facility! We’re delighted to hear that you find the space both spacious and state-of-the-art our goal was to create a modern, comfortable environment, so it's wonderful to know it's resonating. Having our service management team nearby is all about ensuring prompt, high-quality care, and we're glad that brings you added comfort. I would like to get more information on how we can earn a 5 star I see you did give us a 3 star.-Dennis Alejo GSM

August 25, 2025

Dealership Rating
Employee Rating

Friendly helpful beautiful new place clean and bright and the convenience little store is a nice feature More

by alicemart27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Precision Honda responded

alicemart27, Thank you for taking the time and leaving us a review ! Thank you for the great feedback! We're so glad you enjoyed the friendly service, our clean and bright new facility, and the added convenience of the little store it's the small touches that make a difference.-Dennis Alejo GSM

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