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Evan Carroll
Evan Carroll at Mercedes-Benz of Salem

Evan Carroll | Page 19

Sprinter Service Advisor

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
216 Reviews
4.9

216 Reviews

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216 Reviews of Evan Carroll

April 17, 2023

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Employee Rating

Evan is fantastic to work with! This was our first time getting service and we will definitely be back! More

by KAREN81
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexa 5 stars

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Apr 20, 2023

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

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Employee Rating

Switch from Willsonville 100% better love your operation. easy to get in very efficient staff. More

by SCOTT@JENKI.VIP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole

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Apr 20, 2023

Mercedes-Benz of Salem responded

Make the swap! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

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Employee Rating

They got me in a timely manner. They were extremely courteous and quite knowledgeable with sprinters. More

by Pcdalebout
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2023

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

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Employee Rating

They were not helpful. And when questions were asked the responses give we’re not customer service friendly. More

by K.D.CRAWFORD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole

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Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize if your experience with our team did not meet your expectations. At Mercedes-Benz of Salem, we strive to provide exceptional customer service, and we take your feedback seriously. Thank you for bringing this to our attention.

April 07, 2023

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Employee Rating

They are awesome to deal with. Best dealership around in my opinion. Don is the man. More

by benjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Harder, Octavio Hernandez, Don Post, Darren S

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Apr 20, 2023

Mercedes-Benz of Salem responded

Best dealership with the best customers! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 06, 2023

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Employee Rating

They are very professional and courteous! Keeping my sprinter updated and road ready, great folks! More

by mvtcorvallis
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Recommend Dealer
Yes
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Apr 20, 2023

Mercedes-Benz of Salem responded

We're always here to get your Sprinter road ready! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 04, 2023

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Employee Rating

Sprinter service was great. They diagnosed the problem with my wiring and did the repairs. There were supply chain problems with getting some parts, but that is everywhere. Ever More

by PatrickMcQ
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Recommend Dealer
Yes
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April 04, 2023

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Had a serious transmission problem. It was diagnosed, parts ordered, anr repairs made in a timely manner. Evan Carrol, the service manager was especially diligent in staying on top of t More

by LLOYDS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren S

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April 04, 2023

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They do a good job keeping me informed on the status and the shuttle is a plus. Thanks! More

by Charles Havens
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Recommend Dealer
Yes
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Apr 27, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 02, 2023

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Employee Rating

They took good care of my car. I hope the problem doesn't come back anytime soon 🙂 More

by adinduo
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole

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