Evan Carroll
Evan Carroll at Mercedes-Benz of Salem

Evan Carroll | Page 18

Sprinter Service Advisor

Mercedes-Benz of Salem

2405 Commercial St. SE
Salem, OR 97302

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4.9
216 Reviews
4.9

216 Reviews

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216 Reviews of Evan Carroll

May 17, 2023

Dealership Rating
Employee Rating

Evan + his team do an extraordinary job of delivering a great customer experience! There is nobody better than Mercedes-Benz of Salem + Evan in serving customers!! More

by HOOPERJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Schmidt , Alexa

Jun 28, 2023

Mercedes-Benz of Salem responded

We appreciate such high praise. Thank you for choosing Mercedes-Benz of Salem!

May 06, 2023

Dealership Rating
Employee Rating

Over all everyone was friendly and helpful shuttle driver was great only problem the computer's were down in Germany could not complete the software update. So now I have to drive all the way back to Salem w More

by CHURLIMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Just Mark the shuttle driver

Jun 27, 2023

Mercedes-Benz of Salem responded

We truly appreciate you making the drive! Thank you for choosing Mercedes-Benz of Salem!

May 05, 2023

Dealership Rating
Employee Rating

Polite, professional and assured us we would be back on the road safely as well as soon! He's the Man! More

by PBSHEWHOWATCHES@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Evan Carroll

Jun 27, 2023

Mercedes-Benz of Salem responded

Evan is the man! Thank you for choosing Mercedes-Benz of Salem!

May 02, 2023

Dealership Rating
Employee Rating

Always quick and professional in dealing with our Sprinters. We appreciate their help. Thanks for the shuttle as well. Very grateful for that as well. More

by ChuckH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 30, 2023

Dealership Rating
Employee Rating

Awesome customer service! Superb job on the recall and the Service A! This is where we'll bring our van for service. Thank you MB of Salem! More

by RESQER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Customer service rep is awesome!

Jun 27, 2023

Mercedes-Benz of Salem responded

We hope to see your van the next time it needs some service. Thank you for choosing Mercedes-Benz of Salem!

April 27, 2023

Dealership Rating
Employee Rating

Good Service provided by Evan. My Sprinter required a vary hard to get part, but Evan stayed with it and Kept me informed until the job was completed. Very Happy with M-B of Sale More

by GENE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2023

Dealership Rating
Employee Rating

Good friendly service. Timely work and they fixed my problem with front end vibration. They do good work. More

by RLDUFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Mercedes-Benz of Salem responded

Thank you for choosing Mercedes-Benz of Salem!

April 24, 2023

Dealership Rating
Employee Rating

Scheduling service was a breeze. Was kept informed continuously during service about progress. East access for my sprinter RV in and out. More

by MPRICEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Mercedes-Benz of Salem responded

We're thrilled we could get your RV in tip-top shape! Thank you for choosing Mercedes-Benz of Salem!

April 21, 2023

Dealership Rating
Employee Rating

Confidence through positive experience since 2017 after moving to central Oregon coast. I know they can take care of any MBZ challenge More

by WHALEFANG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Post

Apr 26, 2023

Mercedes-Benz of Salem responded

We're here for all your Mercedes-Benz needs! Thank you for choosing Mercedes-Benz of Salem!

April 18, 2023

Dealership Rating
Employee Rating

Besides the horrible job they did ! Someone in their department stole my ray bans outta my car too!! Pretty xxxxty!!! More

by kcatthecoast.101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Schmidt, Don Post, Tony Cole , How ever works in finance dept . She was very rude and should learn how to sound professional when working for a company

Apr 20, 2023

Mercedes-Benz of Salem responded

We apologize for your negative experience. We take allegations of theft seriously and will investigate the matter. Please contact us directly so we can address your concerns and work towards a resolution. Give us a call at (503)581-1231 and ask for Mike Schmidt, or send an email to service@salemmercedes.com

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