Evan Shade

Service was Excellent as always with the Evan. Although the wait can be real the customer service is good Although the wait can be real the customer service is good More

by TOMMY.ROWE.SR Verified Customer Verified Customer

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It is always a good experience when working with Evan in the service department. They great communicators on unforeseen things if they arise and are very fair with their pricing. the service department. They great communicators on unforeseen things if they arise and are very fair with their pricing. More

by BGILLIAM Verified Customer Verified Customer

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I love how the staff treats you when you come through the door...couldn't have asked for a better dealership door...couldn't have asked for a better dealership More

by MICHAEL.7.FRY Verified Customer Verified Customer

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Evan did not communicate with me at all, not even a hello when I arrived. There was absolutely no communication on the progress of my oil change. I waited 2 hours and finally went outside myself to check on when I arrived. There was absolutely no communication on the progress of my oil change. I waited 2 hours and finally went outside myself to check on the status of my vehicle. The gentleman that greeted me outside when I pulled up for my service finally helped me. He informed me that my vehicle was done and that Evan was on a lunch break which is why I was not informed my vehicle was ready. Another service advisor cashed me out and I was on my way. My question is, if I wouldn't have taken it upon myself to check on my vehicle, how long would I have sat and waited before being told that my vehicle was ready? Evan needs to work on his communication skills,in the 2 hours that I was there he did not speak to me once. Poor customer service. More

by bambigurl86 Verified Customer Verified Customer

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Recently picked up my third Chevrolet and chose Beaver due to my previous sales experience being easy while working with the sales team. I have been "WOW'd"! Also, the service department has serviced due to my previous sales experience being easy while working with the sales team. I have been "WOW'd"! Also, the service department has serviced all of my vehicles and I've been impressed with there knowledge and expertise during diagnosis and timely repairs when needed. Even Shade is my go to in the service area and he always treats me like family. More

by JJ Verified Customer Verified Customer

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I brought my vehicle in to be serviced for an oil change, upon arrival I was greeted and offered to wait in the sitting area until my vehicle was done being serviced. The staff were awesome throughout the ti upon arrival I was greeted and offered to wait in the sitting area until my vehicle was done being serviced. The staff were awesome throughout the time my vehicle was being serviced! Thanks! More

by TOLBERTTIERRA05 Verified Customer Verified Customer

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Todos muy amables gracias me ayudaron en hacer el cambio de aceite y contestaron mis preguntas gracias cambio de aceite y contestaron mis preguntas gracias More

by GLORIAGTZ38 Verified Customer Verified Customer

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Evan, has always taken care of all our vehicles. He always has great communication and is very friendly to work with. I would HIGHLY recommend. He always has great communication and is very friendly to work with. I would HIGHLY recommend. More

by Hague P Verified Customer Verified Customer

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Lack of communication Do not always perform what is requested Very nice Staff Have a great day requested Very nice Staff Have a great day More

by SHILL14 Verified Customer Verified Customer

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Evan Shade is my service representative and person who I've come to trust over the years at Beaver Chevrolet. His extensive knowledge and excellent communication goes along way in my book when it comes to I've come to trust over the years at Beaver Chevrolet. His extensive knowledge and excellent communication goes along way in my book when it comes to world class customer service. Even if it's a large repair, Evan is supremely confident in explaining what needs to be done and Why. He's also very knowledgeable about other types of vehicles besides Chevrolet so I take my wife's Lexus and my daughter's Toyota to Evan because he can handle anything and everything vehicle related. He's simply the best. More

by bross7 Verified Customer Verified Customer

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