Fariz -Dado Dadic | Page 5

A1 and Dado are fantastic! I’ve gotten four vehicles through A1 throughout the years. They’re a pleasure to work with. Sales and Service are both fantastic. Ask for Dado in Sale I’ve gotten four vehicles through A1 throughout the years. They’re a pleasure to work with. Sales and Service are both fantastic. Ask for Dado in Sales - he listens to your needs, respects them, and isn’t pushy. Frank in finance was also an unexpected pleasure to work with. There have been times I’ve enjoyed a car buying experience until meeting with the finance person to do the paperwork - Frank was awesome. More

Report | Print

Leasing a 2018 RAV4 Our experience with our sales rep,Fariz “Dado” Dadic, was outstanding. We immediately felt at ease with him. There was no sales pressure, and he answ Our experience with our sales rep,Fariz “Dado” Dadic, was outstanding. We immediately felt at ease with him. There was no sales pressure, and he answered all of our questions and concerns. He found exactly what we were looking for, and we were able to drive off in our new RAV4 the same day. More

Report | Print

Bought a Certified Toyota 4Runner. From the very beginning, Dado was ever so kind. I told him what we needed and where I needed to be in terms of a payment and he found a way to make i From the very beginning, Dado was ever so kind. I told him what we needed and where I needed to be in terms of a payment and he found a way to make it work for us. My wife and I both agreed that we would return to visit Dado in the event that we need another car in the future. What a nice guy! Paul, the finance person was also extremely helpful and engaging. Our discussion with Paul reminded us that we all have something in common regardless of our background. What we loved about it the best was the no pressure approach. Both Paul and Dado made us feel very welcomed. I had been looking for quite a while for a specific vehicle and didn't believe that we could afford the one we wanted but my wife talked me into the visit and I'm so happy she did. I knew I married her for a reason. Our dealings with Mustafa and Jerry were equally pleasant. Never had an experience quite like it really. A Plus! Mark & Nancy DeVoe More

Report | Print

RARE COMBINATION OF HONESTY, QUALITY, THOUGHTFULNESS I discovered A-1 Toyota in searching for a trustworthy dealership, after the one that I had dealt with for years (also a family business, like A-1) wa I discovered A-1 Toyota in searching for a trustworthy dealership, after the one that I had dealt with for years (also a family business, like A-1) was purchased by a large corporation. Repeatedly, I was finding that the places that I was taking my car, whether it was the old dealership, the local repair facility, or the tire shop that I went to for an emissions test, were doing poor work or lying to me about what my car needed. On more than one occasion, a shop told me that my brakes or tires were perilously worn, or a rubber part of the undercarriage was torn and could pose a danger in driving. When I asked the guys at the family-owned tire store (Fetzer Tire) that I've used for over 20 years to check the condition out, they said that what I was told was a lie. In one case, a shop did repairs to a noisy exhaust system, for two hundred dollars, but in a month or two, the system was making a racket again. In 2008, after a drunk driver ran into my car and totaled it, I asked the husband of a friend of mine if he could recommend an honest and competent dealership anywhere in Fairfield, New Haven, or Hartford counties in Connecticut. He’s a former car design professional for Ford and, in more recent years, a sales rep for an auto company. After careful consideration and checking with colleagues, he recommended A-1. I followed his advice and bought a Prius from A-1. In the cab on my way to A-1 to pick up my new car, the cabdriver told me how satisfied the people he'd taken to or picked up from A-1 seemed to have been with the dealership over his years of working in the New Haven area. In my decade of dealings with A-1, everyone I dealt with there, including the salesman, Fariz ("Dado") Dadic (from whom I've now bought two Priuses), my various service reps, the contracts manager, and the checkout people, have always been friendly, informed, and helpful. It’s a testimony to the quality of the service staff and of the Prius itself that my first (2008) Prius now has over 318,000 miles on it, has never required a battery replacement or major engine repair, and is still running just fine -- so much so that I'm turning it over to my wife now. Not only have I never had any evidence that A-1 recommended or performed unnecessary work on my car, but at times a service rep has made a suggestion or an offer to me that saved me money -- when they could have recommended something unneeded or more expensive. It’s undoubtedly a sign of the quality of both the dealership’s management and its staff that every one of the four or five A-1 service reps that I’ve had over the years is still at A-1. Because of the friendliness and helpfulness of the people who work there (and because of the clean, bright, excellent facilities, including a little cafeteria and a wired Quiet Room), coming in for sales or service is always a pleasant experience (except, of course, when some expensive, normal maintenance is called for! -- and even then, the guys make it as painless as possible). With regard to my salesperson, ‘Dado,’ in particular, I understand that many people besides myself over the years have found him to be a person who, from the moment you meet him, conveys good will, honesty, and concern for your interests. When it recently became time for me to buy another car, I went to him, and he was helpful in various ways, making me aware of what cars and what incentives were available, introducing me to the cars' features, capabilities, and the add-on benefits (like Toyota Care free early maintenance, 21 days of free car washed, etc.). My current service rep, Mark Mastracchio, was also extremely helpful, with his knowledge of autos and different Toyota models' strengths, added features, and so on. When it came time for me to buy a car again, I didn't consider and wouldn't have considered going anywhere other than A-1. The combination of honesty, ability, and helpfulness that you get from its people is increasingly rare among car dealers and repair shops. This is both a review and an expression of thanks. More

Report | Print

Toyota Expierence Everyone was so friendly and amazing to work with. Would highly recommend going to toyota for a car. I wouldn’t trust anyone better than A1 toyota in Everyone was so friendly and amazing to work with. Would highly recommend going to toyota for a car. I wouldn’t trust anyone better than A1 toyota in new haven. More

Report | Print

Exceptional, professional and polite Purchased numerous vehicles at A1. I always visit the competition but consistently receive the best price at A1. They know their product well and exe Purchased numerous vehicles at A1. I always visit the competition but consistently receive the best price at A1. They know their product well and exert no pressure on the buyer.....and they are negotiable. Fariz and Mustafa could not be any more personable and helpful. That's the reason I continue to return. Try A1, you won't regret the visit. More

Report | Print

Thank you to Dado and team for our new Rav-4! As long time Toyota owners, we are so happy with the level of service and care that Dado provided to us in buying our Rav-4. He is like family, someo As long time Toyota owners, we are so happy with the level of service and care that Dado provided to us in buying our Rav-4. He is like family, someone we trust and can feel free to call with any issues. Meeting the greater A-1 team in Hatim, Mustafa, Paul, Gary (who sold us our first car 12 years ago!), and Sunny made our long wait all the more pleasant, and it was worth it in the end. Thank you and ever grateful for the long hours and hard work that you all put in. More

Report | Print

Best new car buying experience ever Starting with Jerry Bell telephone sales pleasant, patient and knowledgeable about explaining vehicles I was potentially interested in. Talked feature Starting with Jerry Bell telephone sales pleasant, patient and knowledgeable about explaining vehicles I was potentially interested in. Talked features stock and price. When I went to dealership he greeted me and gave me over to his most experienced sales person Fariz “Dodo” Dadic. Wonderful person who had the car ready for test drive and he carefully.explained all the cars features. Patiently answered all questions and the price was as quoted to me on telephone. Paul Wright, the Financial Service Manager concluded the sale again in the most pleasant and professional manner- again a wonderful man. Picked up the new Toyota Prius Prime Advanced two days later and “Dado” greeted us with car in perfect presentation and explained any additional questions on its operation. Also told us about their service department, free lifetime oil changes and other perks the dealership gave with the car. This truly was the best car buying experience my husband and I ever had. In this complicated world never felt any pressure. Just comfortably and well taken care of. More

Report | Print

Our 4th New Car from A1! We were in the market for a new SUV and A1 came thru once again. Perfect test drive and explanation of the features. They had the color and options We were in the market for a new SUV and A1 came thru once again. Perfect test drive and explanation of the features. They had the color and options that we wanted on a car in stock. Lease went thru smoothly. What more can you ask for? And their service Department is very excellent, although we really hardly ever need service. More

Report | Print

Quincy Smith is superb! Quincy Smith, our A1 Toyota salesman last night for our 2018 RAV4 AWD Limited was extremely professional, competent, technically proficient and very h Quincy Smith, our A1 Toyota salesman last night for our 2018 RAV4 AWD Limited was extremely professional, competent, technically proficient and very helpful in the leasing process for our vehicle. He took care of all of the details behind the scenes, smoothly facilitating the transfer of plates, registering and all of the other fine-grained details. He explained everything and did not pressure in any way. More

Report | Print