Faustino Lozano
Faustino Lozano at Puente Hills Hyundai

Faustino Lozano | Page 38

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.6
629 Reviews
4.6

629 Reviews

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629 Reviews of Faustino Lozano

April 06, 2022

Dealership Rating
Employee Rating

They took care of me and my vehicle in a timely manner full of courtesy, respect, and empathy. More

by chow.jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javer Esquivel

April 06, 2022

Dealership Rating
Employee Rating

Knowledgeable and very helpful. Love the service they've provided. take the time to explain the service More

by SANGROKKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 06, 2022

Dealership Rating
Employee Rating

I have been in many different service center. But puente hills hyundai is the Nicest staffs and fast service. More

by jungg181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 03, 2022

Dealership Rating
Employee Rating

I was charged $250 for work that was not done the coolant was not replaced, the fluids were not topped off nothing was done to my ioniq ev...it's an ev so not much should be done but even that. And to make More

by EDGRVZQZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2022

Puente Hills Hyundai responded

EDGRVZQZ, We are sorry to hear about your experience. Customer service is always our top priority and it is never our intention to mislead any customer. We will address your concerns with our team. Please contact us directly so that we may properly assist you.

March 31, 2022

Dealership Rating
Employee Rating

Service took way to long. My wife and I were there for almost 5 hours. Waiting area for costumers was poor. We will not use this dear again for sales or service. More

by SAMDEMESQUita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jae Lee

Mar 31, 2022

Puente Hills Hyundai responded

Samdemesquita, We are sorry to hear your wait time was longer than expected. With the current staffing shortages, our team is working very hard to provide the best service possible in a timely manner. We hope you understand and give us another opportunity in the future.

March 31, 2022

Dealership Rating
Employee Rating

Quick turnaround on service. Friendly/helpful reps. Unfortunately my car seized up after being returned. Reps were quick to repair the issue and provide me with a rental. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Kim

March 30, 2022

Dealership Rating
Employee Rating

The staff were all friendly. repaired the car quickly. The car wash I did at the end was also very good. More

by eun Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

Under construction made things very uncomfortable and messy. I spent over 20 minutes waiting to be helped even though I had an appointment which I was on time for. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2022

Puente Hills Hyundai responded

J, We are truly sorry for the inconvenience during our remodel and for the longer wait time. We appreciate your feedback as it helps us continually improve. Please contact us directly if you would like to discuss this further.

March 29, 2022

Dealership Rating
Employee Rating

This dealer is Under construction, so you may want to reconsider waiting for your car to be ready for pickup. Other than that, the team is professional as always. More

by EA1374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 27, 2022

Dealership Rating
Employee Rating

I always have a wonderful experience at PH HYUNDAI, All the staff are so friendly, reliable and attentive. This is our 2rd car purchased and serviced at PH. You can't Beat their Service Thank You Everyone More

by EMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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