Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
655 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

655 Reviews

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655 Reviews of Felipe Alfaro

May 05, 2026

Dealership Rating
Employee Rating

When we check our vehicles in for service at Advantage Chevrolet‘s truck center, Nick is always on top of giving us the best service. We usually ask for Brian the mechanic and he takes very good care of m More

by Jeffssnowplowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

2011 Chevy Corvette had an overheating problem. Technician cleaned thr radiator fins,test drove and found an intermittent fan control module that was going in and out..mostly out..Replaced the modul More

by nel687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez , Hodgkins service technicians

May 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Nel! I’m thrilled to hear that we were able to resolve the overheating issue with your 2011 Chevy Corvette and that the radiator fan is now working properly. Your appreciation for Owen and my service crew means a lot to us. We look forward to assisting you again at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 20, 2026

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Carolina is outstanding polite great customer service skills, somethings we don’t get her but the rest of the staff is great too they all have great customer service Thanks More

by litoelisa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Lito! I’m thrilled to hear that Carolina and the staff provided you with outstanding service at Advantage Chevrolet of Hodgkins. I appreciate your kind words, and we hope to see you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

April 04, 2026

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Employee Rating

When we bring our trucks in for service at this dealership. They always take very good care of them. Diagnose the problem and return them very quickly.I would give this dealer a five star review More

by Jeffssnowplowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez, Nick Filomeno

Apr 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review! I’m delighted to hear that you have consistently had positive experiences bringing your trucks in for service at Advantage Chevrolet of Hodgkins. We strive to provide quick and thorough care, and it’s great to know we're meeting your expectations. I appreciate your support, and we look forward to seeing you again! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Apr 05, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review, Jeff! I’m delighted to hear that you have consistently had positive experiences bringing your trucks in for service at Advantage Chevrolet of Hodgkins. We strive to provide quick and thorough care, and it’s great to know we're meeting your expectations. I appreciate your support, and we look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 28, 2026

Dealership Rating
Employee Rating

Kept aware where vehicle at in diagnosis. Quoted a completed price. Delivered at time promised. I tow a boat with my Tahoe, I wanted the air compressor & air shocks repaired with a mechani More

by ladylock9545
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 28, 2026

Advantage Chevrolet of Hodgkins responded

Appreciate you taking the time to leave this great review! I’m pleased to hear about your positive experience with Advantage Chevrolet of Hodgkins and that we kept you informed throughout the diagnosis process. It's great to know that we was able to meet your needs regarding the air compressor and air shocks for your Chevrolet Tahoe. I appreciate your trust in us, and we look forward to assisting you again in the future! Safe towing! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 25, 2026

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Everyone was great from the time I dropped my car off to the time I left with my car. My car was also taken care of quick and in a timely manner More

by JOHNHO26
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Mar 26, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your positive experience, John! I’m glad to hear that everyone at Advantage Chevrolet of Hodgkins provided you with great service and that your car was taken care of promptly. We appreciate your feedback and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

March 12, 2026

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Employee Rating

It’s always a great experience shopping at Advantage Chevrolet. The staff is friendly and knowledgeable of all products. Fabian,Mike,and Juan were great to work with. This is our six vehicle with Advant More

by MayraO2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Mayra! I truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and I'm thrilled to hear that you've had a great experience with our staff, especially with Fabian, Mike, and Juan. It's always our goal to provide friendly and knowledgeable service. Our team looks forward to assisting you with your next vehicle purchase! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

March 06, 2026

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Extremely disappointing experience – vehicle in service more than I’ve had it I normally don’t write reviews, but after my experience with Advantage Chevrolet, I feel obligated to warn other buyers to d More

by dru.soni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Reily, Nick Filomeno , Hugo

Mar 06, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand how frustrating it must be for you to have your truck in service for such an extended period and to face communication challenges during this process. Your feedback is valuable, as it helps us identify areas where we can improve our service at Advantage Chevrolet of Hodgkins. We strive for professionalism and accountability, and it seems we fell short in your case. I encourage you to reach out to me directly so we can discuss your concerns more effectively. I appreciate your insights regarding the CarBravo warranty and communication as well. Thank you again for your feedback, and we hope to have the opportunity to restore your faith in us. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Mar 06, 2026

dru.soni responded

Robert, Thank you for responding. I want to clarify that the issue involves the CarBravo warranty that was sold to me for $2,900 and represented as putting the manufacturer's warranty under my name, which it does not. Additionally, within just 36 days of ownership, the truck has spent nearly a month sitting at your dealership due to misdiagnoses and delays after I was told it would be taken to a Ram dealer. Each time I picked it up, the battery had been drained, causing further delays. At this point, I am simply requesting a full refund of the $2,900 CarBravo warranty. I am happy to resolve this directly with you and will follow up via email as well.

March 03, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with advantage chevy thank you Drive home with a smile More

by Mars8906
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you always have a great experience with Advantage Chevrolet of Hodgkins. Your satisfaction is our top priority, and we look forward to helping you again in the future. Drive safe and enjoy your ride! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

March 03, 2026

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Employee Rating

I had a fantastic experience at Advantage Chevrolet. The service department is top notch. Franco got me going and recommended the services i needed. More

by aarondonbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Gallegos

Mar 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Aaron! I'm thrilled to hear that you had a fantastic experience at Advantage Chevrolet of Hodgkins. It's great to know that Franco provided you with excellent service and helpful recommendations. I appreciate your kind words, and we look forward to seeing you again for your future automotive needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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