Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 24

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

October 02, 2023

Dealership Rating
Employee Rating

They were great everthing went ok people friendly and helpful . Was a good expierience completely More

by drnekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Advantage Chevrolet of Hodgkins! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 29, 2023

Dealership Rating
Employee Rating

Always prompt and quality service that accepts and suggests coupon availability. Our family relies on Advantage customer service. More

by go60652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Oct 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We feel our service department is what makes Advantage Chevrolet of Hodgkins special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 29, 2023

Dealership Rating
Employee Rating

Liked the use of video inspection, service was done correctly and completed on time - good customer service. More

by robertdevineeffem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Sep 29, 2023

Advantage Chevrolet of Hodgkins responded

Hi Robert, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Advantage Chevrolet of Hodgkins. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 25, 2023

Dealership Rating
Employee Rating

Always great service. I have been a loyal customer for many years and we always come back and always refer our family. More

by alfaro.ana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Sep 25, 2023

Advantage Chevrolet of Hodgkins responded

Alfaro, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 24, 2023

Dealership Rating
Employee Rating

Everyone there is very polite and friendly great customer service. Felipe and Carolina are the best they go an extra mile to help. Thanks guys More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Sep 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Carolina went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

September 22, 2023

Dealership Rating
Employee Rating

Very professional friendly and extremely helpful will recommend them to all of my friends and relatives More

by DANIELJHERBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Advantage Chevrolet of Hodgkins responded

Daniel, I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 22, 2023

Dealership Rating
Employee Rating

This is my preferred shop, I always get great service, quality work and friendly faces. More

by alfaro.ana77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2023

Dealership Rating
Employee Rating

I have been going here for years and my truck is still running strong at over 210,000 miles. Patryk in service did a great job keeping me informed of service updates, options, pricing, and keeping it lo More

by arand.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

Sep 01, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 30, 2023

Dealership Rating
Employee Rating

Took too long to have an appointment. Got my keys and was not supposed too More

by CHRYSTALJLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joslynn Keys

Sep 01, 2023

Advantage Chevrolet of Hodgkins responded

Chrystal, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

August 28, 2023

Dealership Rating
Employee Rating

The entire process was smooth with no issues. Appointment was easy to make and communication was good. More

by johalloran225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Aug 31, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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