Felix Fitzershtein
Felix Fitzershtein at Gregory Hyundai

Felix Fitzershtein | Page 2

Sales

Gregory Hyundai

490 Skokie Valley Road
Highland Park, IL 60035

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4.4
22 Reviews
4.4

22 Reviews

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22 Reviews of Felix Fitzershtein

July 11, 2026

Dealership Rating
Employee Rating

Did not show us enough technology in the car! Didn’t even mention place for a purse. More

by jwhalen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Critzer

Jul 12, 2026

Gregory Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 01, 2026

Dealership Rating
Employee Rating

Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in More

by skroeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Gregory Hyundai responded

It’s great to hear our service team delivered such a pleasant experience for your Hyundai. Thank you for bringing your car in, and we look forward to assisting you again.

June 22, 2026

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Employee Rating

Excellent service. Second to none in their handling of maintenance and repairs. Highly recommended to friends and family More

by pjstachowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Gregory Hyundai responded

Thank you for trusting us with your Hyundai Elantra maintenance and repairs. It’s wonderful to know our team met your expectations and earned your recommendation to friends and family. Please stop by again whenever your Elantra needs service.

June 15, 2026

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Employee Rating

Great dealership great service. Adrian Gonzalez and Kathy Critzer made sure I received good service . More

by AIRTIX0798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Critzer, Kris Choros, Brian Lehmann, Joshua Ryoo, Phillip King , Grant Gaither, Adrian Gonzalez

Jun 18, 2026

Gregory Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 05, 2026

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Employee Rating

Very customer orientated. Financing agreement explained to customer satisfaction. Felix customer agent took time to explain and answer all questions. More

by kstselekis
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Gregory Hyundai responded

We’re pleased that Felix took the time to explain the financing agreement in detail and answer all your questions. It’s wonderful to know our customer oriented approach met your needs. Thank you for the five-star feedback.

May 29, 2026

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Employee Rating

Our experience at Gregory Hyundai was absolutely exceptional from beginning to end. After spending four days testing different vehicles and exploring our options, we can confidently say this dealers More

by Cisneros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Gregory Hyundai responded

Thank you for highlighting the attentive service you received from our sales and finance staff as you explored your options over several days. We’re delighted you felt supported, informed, and pressure-free throughout the process, and that your used Hyundai purchase became such a positive experience. Congratulations on your new vehicle and we look forward to assisting you again in the future.

May 22, 2026

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Employee Rating

EVERYTHING WENT SMOOTH TO TEST DRIVING THE CAR TO CREDIT APPLICATION TO PURCHASE. THE AGENT WAS VERY NICE. AND UNDERSTANDING. More

by RAYMAN1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Gregory Hyundai responded

We’re pleased that the process was seamless from the test drive through financing and purchase of your Nissan Xterra. Our agent is happy to have provided friendly, understanding support. Congratulations on your Xterra, and feel free to reach out if we can assist in the future.

May 20, 2026

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Employee Rating

INCOMPETENCE ! !! Worst Experience of my Life , took my car and left . Do Not come here for Service More

by Cfontanini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kris Choros, Olusola Akingbade, Phillip King , Grant Gaither

May 26, 2026

Gregory Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

May 07, 2026

Dealership Rating
Employee Rating

Felix was very responsive and went out of his way to help us find just what we were looking for. More

by rutschmanrichard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2026

Gregory Hyundai responded

We’re delighted Felix’s attentiveness and extra effort helped you secure the perfect used IONIQ 5. Thank you for letting us assist you through the process. Enjoy your new Hyundai and feel free to reach out if you need anything else.

March 24, 2026

Dealership Rating
Employee Rating

Felix was friendly and professional throughout the process. However, our purchase was fairly straightforward — I was looking for a used car for my son, and they had one we'd found online at a good pri More

by JEIEHM
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Mar 28, 2026

Gregory Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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