"I came in for her to purchase a new vehicle and sat with..."
I came in for her to purchase a new vehicle and sat with Dave, after sitting with Dave for a while he had a another appointment so he was able to get me with Felix who is absolutely just amazing as well. I cannot think the Marino) team as well as both of my salesman Dave and Felix for such a great job and getting me what I wanted! Thank you so much Marino) and team for such a great experience!!
"I found Marino after searching for a vehicle on the web...."
I found Marino after searching for a vehicle on the web. I don’t remember exactly which site, but either way, I found a Jeep that I really liked and reached out. Not 20 minutes after inquiring did I get a call from the dealership confirming the availability of the vehicle but also providing a ton of helpful information. I scheduled a time to meet with a salesperson at Marino and Felix was my guy.
He is extremely friendly, helpful, and enthusiastic. He genuinely wants to make you happy and is willing to answer any questions you may have. We took the Jeep out on the road and that was it. I knew I had to have it. So we started the process. When I pulled out my checkbook to make the down payment Felix said that it would be better if we had a cashier’s check. So he let jumped back in the Jeep with me and we were able to take it right over to a nearby bank to get a check. So awesome!
All in all the process was pretty painless. Buying a car in the COVID era presents a new set of challenges but Felix and the crew were awesome. There were also some other considerations due to the current social climate that impacted businesses hours and staffing, again, everyone handled things very well. Just allow some extra time in your schedule and don’t get too worked up. These folks have been and are continuing to show up while most of the world stays at home. I can’t thank this team enough and would definitely recommend checking them out if you’re in the market for a new Dodge, Chrysler, or Jeep!
"I traded in my old vehicle towards a brand new Jeep on..."
I traded in my old vehicle towards a brand new Jeep on Saturday. I had the pleasure of working with Felix. He was not pushy at all and I feel like we made a great deal! Thanks Felix!
"Best dealer in Chicago"
- Jeep Grand Cherokee
I have been on the hunt for one for months and finally decided to stop in and take a look. I then met Felix a very energized person, we sat talked and turns out we couldn't get my car today, so as were leaving we then come across Frankie, he stoped us sat us down also and we all came to a good agreement for me to get the car I have been so intrigued for months, thank you to everybody that helped me, Marino Chrysler Jeep and Dodge really does have some great people working there.
"Im am a first time buyer, sales associate Feliz Nieves..."
Im am a first time buyer, sales associate Feliz Nieves was very professional, helpful and informative throughout the whole process! Very happy with my new Jeep Patriot!
"Stellar Customer Service"
I can't say enough about how great of an experience we had at Marino Chrysler Jeep Dodge! Felix was extremely approachable, friendly and super easy to work with! And Frank really worked with us to get the price and payment we were looking for!
"Felix throughly explained my trade in transition and gave..."
Felix throughly explained my trade in transition and gave me a peace of mind through out the entire process. He was very attentive and helped me find exactly what I wanted. He was very kind and patient with me especially since I had my small child with me. Kal was the same. He extended his kindness to me and my daughter. I was overall pleased with their customer service and would definitely recommend both of them to any of my friends or family members.
"Walked into this store 4/24/20, it was my first encounter..."
Walked into this store 4/24/20, it was my first encounter here, and I must say it definitely a great one. From the minute I walked in until the moment I walked out with my new car! I will definitely refer these guys to my friends and family.
"Felix was incredible! He helped us get a car we have..."
Felix was incredible! He helped us get a car we have wanted for some time. He had the patience of a saint and really listened to what we wanted and needed in order for it to happen. Frank was extremely helpful as well and Kal finished out the process for us smoothly. I already have plans to head back to Felix for another care in the near future!
"Helped us get our brand new car"
Great Dealer! We had originally gone to another Jeep Dealer in Arlington Heights and it was the worst experience ever. We came here and Felix made our experience amazing. He located the exact vehicle we needed which they did not have in stock and had it to us by next day with paperwork and everything all ready for when we came back to sign. We love our new Cherokee Limited X!