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Fernelys Santana
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
August 12, 2019
Honda Fit Thanks to Santana and everyone at Headquarter Honda for my new car! They made the experience easy and I was able to get into the car I wanted at the p Thanks to Santana and everyone at Headquarter Honda for my new car! They made the experience easy and I was able to get into the car I wanted at the price I wanted. More
by Hondafit123
July 27, 2019
Amazing That day I was there till 11p.m. Even though it was late, Santana and T.J are patiently answering all my questions. Super friendly and awesome service That day I was there till 11p.m. Even though it was late, Santana and T.J are patiently answering all my questions. Super friendly and awesome service! More
by Yyjoce
Other Employees Tagged: T.J. Burke
July 07, 2019
Headquarter Honda experience The entire process was fantastic! They gave plenty of price options to fit my budget. All the folks at Headquarter made me feel welcome and did every The entire process was fantastic! They gave plenty of price options to fit my budget. All the folks at Headquarter made me feel welcome and did everything I mean everything to get the deal done, from Santana from sales to Shaun in finance made sure I understood and feel no pressure in my sales experience. I would recommend this dealership to anyone! More
by Jordan35
Other Employees Tagged: Mike Gippert , Shawn in finance
July 03, 2019
Great experience with car purchase. We bought a CR-V, and were treated very fairly at Headquarter Honda. The process was straightforward with no surprises. I would definitely recommend t We bought a CR-V, and were treated very fairly at Headquarter Honda. The process was straightforward with no surprises. I would definitely recommend this dealership! More
by JR 123
Other Employees Tagged: Anthony Angle , J.P. Rodriguez
May 13, 2019
Very happy with this dealer! Headquarter Honda is one of the best dealers out there. I was a first time buyer for a new 2019 Honda Civic EX. I was blown away on how easy it was to Headquarter Honda is one of the best dealers out there. I was a first time buyer for a new 2019 Honda Civic EX. I was blown away on how easy it was to do. Now I'm driving my new car daily with a smile on my face. Thanks Fernelys for everything, the whole process only took 1 hour to complete! More
by Joseph K
Other Employees Tagged: T.J. Burke
May 03, 2019
Great experience Everyone I met and worked with was wonderful, friendly, and helpful! They all helped me find the best car for me with the features and protection I w Everyone I met and worked with was wonderful, friendly, and helpful! They all helped me find the best car for me with the features and protection I was looking for, even down to the color! They were supportive in whatever decision I made and didn’t pressure me the way other dealerships have in the past. Definitely would recommend! More
by Elle987
Other Employees Tagged: Jeronimo Esteve, Anthony Angle
April 19, 2019
Excellent experience Professional, easy to do business with. We’ve been a Honda family for 25 years, and their quality and reliability is great. We’ve always had a po Professional, easy to do business with. We’ve been a Honda family for 25 years, and their quality and reliability is great. We’ve always had a positive experience with HQ Honda and look forward to working with them again. More
by ED23
April 07, 2019
Outstanding Buying Experience I met Santana when I arrived at Headquarter Honda. He showed me the 2014 Honda Accord EX-L and all of its amazing features. I test drove the car and w I met Santana when I arrived at Headquarter Honda. He showed me the 2014 Honda Accord EX-L and all of its amazing features. I test drove the car and was very impressed with the overall quality of the vehicle. He explained the entire purchasing process from beginning to end. All of the individuals that helped me through the buying process acted very polite and professional. I will definitely recommend Headqurter Honda to my friends and damily. More
by Steve C
Other Employees Tagged: Anthony Angle , Nicholas Cerame
March 23, 2019
Amazing Fernelys Santana provided us with amazing customer service and knowledge of products and I would recommend him and the dealership to any of my family Fernelys Santana provided us with amazing customer service and knowledge of products and I would recommend him and the dealership to any of my family members and friends. More
by Solrodny
March 19, 2019
Excellent service and experience The team at Headquarter Honda was fantastic. Santana guided me through every step of the process like I was family. He worked with me to find a great The team at Headquarter Honda was fantastic. Santana guided me through every step of the process like I was family. He worked with me to find a great deal that met my budget and really appreciated all the help. More
by peps5412@hotmail.com
Other Employees Tagged: Jeronimo Esteve , Robert Marquez
