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Fernelys Santana
115 Reviews
Nickname: “Santana” Hometown: Santo Domingo, Dominican Republic Why I Enjoy Assisting You: I have been in the car business for over 18 years & I like to share in the joy that my customers experience during the purchase of a new or pre-owned vehicle. It is an indescribable happiness that occurs within me. Happiness is the best feeling in life, & that is exactly why I love my job! Hobbies: Things I enjoy spending time doing include: traveling, reading, sports (baseball & basketball), & listening to music. Interesting Fact My Co-workers Don’t Know: I am a U.S. Army Veteran & as a result, very well-traveled. In total, I’ve visited 23 countries over the years along with most of the United States itself. I have lived in 6 different states in the 37 years I’ve been in the U.S.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
26 yrs, 11 mos
Specialties & Trainings
BS in Business Admin
115 Reviews of Fernelys Santana
February 04, 2020
Santana was extremely professional and knowledgeable. Took care of me well and answered every question I had along with explaining the process to me the entire way. Made my experience a great one and wil Took care of me well and answered every question I had along with explaining the process to me the entire way. Made my experience a great one and will definitely do business here again. More
by Raymondorin
Other Employees Tagged: Shawn Decker
January 24, 2020
My experience with the purchase of my 2018 Honda was excellent. Mr.Santana was very courteous and very knowledgeable at explaining everything about the vehicle and more. excellent. Mr.Santana was very courteous and very knowledgeable at explaining everything about the vehicle and more. More
by Gabrielapolanco55
Other Employees Tagged: Jeff Revolt, Rosa Ortega, T.J. Burke , R.J. Lindsay
January 15, 2020
Mr Santana was very professional and friendly. He answered all questions and concerns with patience and in a manner that was precise and easy to understand. We would highly recommend him for providi answered all questions and concerns with patience and in a manner that was precise and easy to understand. We would highly recommend him for providing quality service. More
by Bjbrooksnc
Other Employees Tagged: T.J. Burke , Lyndsi Hall
January 13, 2020
Highly recommend Headquarter Honda in Clermont! Everyone was super friendly and worked within our budget to find the perfect car! Fernelys Santana, our sales associate, was phenomenal! He explained and mode was super friendly and worked within our budget to find the perfect car! Fernelys Santana, our sales associate, was phenomenal! He explained and modeled every aspect of the car during our test drive; he is very knowledgeable! We can't thank Jeff enough for making the numbers ($) work for us, and Shawn made the purchasing experience flawless! Thanks again! More
by Honda4Life
Other Employees Tagged: Jeff Revolt, Shawn Decker
December 28, 2019
Pleasurable car buying experience! Santana was knowledgeable and informative without being pushy. I never felt any pressure to purchase the car. Top notch experience! I would highly rec Santana was knowledgeable and informative without being pushy. I never felt any pressure to purchase the car. Top notch experience! I would highly recommend Headquarter Honda! More
by nolesck
November 20, 2019
client sales Sales staff bent over backwards to get the best car at the best price.. Mr. Santana is professional and knowledgeable! He is a valuable asset, Sales staff bent over backwards to get the best car at the best price.. Mr. Santana is professional and knowledgeable! He is a valuable asset, More
by Olearyphoto
Other Employees Tagged: Paul Rienzi, Thomas Maier
November 11, 2019
Car for Daughter Santana was very professional and a wealth of knowledge. He knew his Honda’s. He made our sales experience a good one. We will be back in a year Santana was very professional and a wealth of knowledge. He knew his Honda’s. He made our sales experience a good one. We will be back in a year for another vehicle. More
by David D.
November 06, 2019
Sadly I was so excited with this purchase this 2016 accord ex-l , then later we saw that the car we bought had some bad issues including sand under the hood I was so excited with this purchase this 2016 accord ex-l , then later we saw that the car we bought had some bad issues including sand under the hood and also is a really bad vibration when the car starts like shaking the motor what gives some signs of bad motor mounts. Also when you stop in a drive-thru to take your food on D shift and you stop the car make a bad sound from the “mufflers” In general this is a very bad experience for me and my family. It was a good price until I see why they was selling the car on that price without let me know the issues when they was selling me the car because then I don’t buy it. Now I have to waste my money in a car I just started with the payments until almost $ 23,000!!!!!! Dollars that’s really bad. More
by WR
August 15, 2019
Stress free Santana was very helpful, a great listener and helped me understand the whole process. The whole process of buying a car was quick easy and stress fre Santana was very helpful, a great listener and helped me understand the whole process. The whole process of buying a car was quick easy and stress free. I will come back for my next car. More
by Panda32
Other Employees Tagged: Jeff Revolt , Nicholas Cerame, Shawn Decker
