Finance Department

Mia Q. did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well over a week. Since we didn't need financing the long wait to complete the paperwork seemed un necessary. Once Joseph was free, he did an excellent and efficient job also. 5 stars plus for Mia and Joseph! As for who is managing the used car department, it took too long to get through Subarus inspection and repairs. They would tell Mia it would be ready a certain date only to have that date come and go and gave another date only not to get done. It was finally promised at 10:00. After Mia checked it wasn't ready. Finally promised at 3 pm it was still being detailed, etc etc. My point is the manager needs more reliable shop people and supervise their progress. He also needs to get another finance person hired. We previously purchased 2 new cars from this dealership and felt valued and pleased with our experience. Both Mia and Joseph treated us professionally and respectfully as we commend their experience and people skills. The back shop not so much but that seems to be poor managing skills or employee shortages. More

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Today was the best experience we have ever had with the purchase of a new car! Tony was professional, knowledgeable, and a hoot! AJ, the financial manager, also provided a great experience! AJ was also pro purchase of a new car! Tony was professional, knowledgeable, and a hoot! AJ, the financial manager, also provided a great experience! AJ was also professional, knowledgeable, and a lot of fun! Thanks gentlemen! More

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Jerry Johnson is very accommodating and other employees too. Parts and accesorry department are fast. They are easy to talk with and will give the best quote that you need. Thumbs ups for Subaru of Jax! too. Parts and accesorry department are fast. They are easy to talk with and will give the best quote that you need. Thumbs ups for Subaru of Jax! More

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Sales Rep Sabino, excellent customer focus, product knowledge and response to customer needs. Reflects top quality Subaru dealership. knowledge and response to customer needs. Reflects top quality Subaru dealership. More

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No high pressure. I hate high pressure auto dealers and salespeople. Service department is also very friendly and helpful. I hate high pressure auto dealers and salespeople. Service department is also very friendly and helpful. More

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I enjoyed working with this dealership and felt like they really cared about me and my family finding the right deal for the right vehicle! really cared about me and my family finding the right deal for the right vehicle! More

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I had a great experience at Subaru Jacksonville! Bruce was very friendly and knowledgeable about the car. Ovidio was also friendly and very helpful through the buying process. I enjoyed the entire e Bruce was very friendly and knowledgeable about the car. Ovidio was also friendly and very helpful through the buying process. I enjoyed the entire experience and absolutely love my Forester! More

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From start to finish our experience was awesome, Brian McGuire was friendly, courteous and eager to help us find the perfect vehicle. The entire staff at Subaru of Jacksonville was professional, knowledge McGuire was friendly, courteous and eager to help us find the perfect vehicle. The entire staff at Subaru of Jacksonville was professional, knowledgeable and helpful. More

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Bruce was awesome, so helpful and knowledgeable. I really love that we shared our veterans status in common. He found me the exact Subaru I wanted. Ovidio Cirtina was amazing in finance and so knowl I really love that we shared our veterans status in common. He found me the exact Subaru I wanted. Ovidio Cirtina was amazing in finance and so knowledgeable. I feel like these guys waited on me hand and foot and they made me feel like a very special customer. I previously bought another Subaru outback in 2022 and Mark Ogden was my salesman and he was amazing as well. When you’re at the Subaru dealership in Jacksonville, you feel like you’re part of the family. The new dealership is incredible, it even has a bakery in it. It’s the nicest dealership I’ve ever been in. I can’t say and have good things about this dealership and the people that work there. More

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Awesome salesman very knowledgeable very friendly helping the new car process go smoothly and painless the new car process go smoothly and painless More

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