Finance Department | Page 3

Simply the best place to purchase a new car Excellent and knowledgeable staff in sales and finance and knowledgeable staff in sales and finance More

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Kimberly did a great job and answered all of our questions quickly and completely. We love our new Crosstrek. All of the staff at the dealership worked to make sure things were taken care. Mt ra questions quickly and completely. We love our new Crosstrek. All of the staff at the dealership worked to make sure things were taken care. Mt rating for the whole store is an A+. More

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We sought out Sabino to buy a second Subaru after a great prior pre sales experience with him. Unfortunately the prior time the car we wanted was not available through his dealership and we were very tight prior pre sales experience with him. Unfortunately the prior time the car we wanted was not available through his dealership and we were very tight on time. We bought from another subaru dealership. We had a poor experience when we bought the car from the other dealership. So this time we sought out Sabino and bought our second subaru from him. As we expected, his expertise and kindness made buying this new car comfortable and fun and we left excited about our new car. I will always strongly recommend Sabino to anyone interested in buying a Subaru. More

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When we arrived we were met outside by Dave Bailey. He was extremely nice and showed us our perfect car right away. Thank you Dave! His service to me continued the next day with a phone call asking m He was extremely nice and showed us our perfect car right away. Thank you Dave! His service to me continued the next day with a phone call asking me if I needed any more help in setting up my car.. and then He said call him anytime for help.. I love my new 2024 Sport Crosstrek. More

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Fair and transparent pricing Beat competition Easy to work with Would recommend is you’re looking for Subaru work with Would recommend is you’re looking for Subaru More

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Just purchased our 2nd Subaru Crosstrek. .. Mark makes the transaction quick and smooth. No games and no hassle when working the numbers between trade in to new purchase. Highly recommend... .. Mark makes the transaction quick and smooth. No games and no hassle when working the numbers between trade in to new purchase. Highly recommend... This is the better way to purchase a new car... and Yes... I drove a Subaru and I bought a Subaru... (Twice) More

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I bought a 2008 Toyota Prius. I was shopping for my elderly mom online because I live 1k miles away from her. I saw the dealership reviews and thought they'd be a safer pick than I was shopping for my elderly mom online because I live 1k miles away from her. I saw the dealership reviews and thought they'd be a safer pick than a less reputable dealership. That proved spot-on. I was communicating entirely by email/text/phone with multiple dealerships simultaneously, but only Tim & Subaru of Jacksonville were responsive, informative and followed through with my requests. One dealership didn't get back to me until after the vehicle from Subaru was delivered by Tim. I texted, them back "sorry, you were too slow. I've already bought a Prius and it's been delivered." During the process of vetting out the vehicle, Tim offered to take a video of the vehicle (without me asking for it). He highlighted any damage (minor scratches/dents) transparently. They updated paperwork multiple times due to me having a detail wrong or outdated. Tim remained patient. Communication was consistently responsive, respectful and clear. Follow-through was thorough. The vehicle was used, priced aggressively and yet they still sunk at least 20% of my purchase price into repairs/maintenance to make it up to their standard. While driving quite a distance, a check engine light came on. Tim returned, fixed it, and reattempted delivery. It was something that would only come on if you're putting many miles on at once and warming up the engine, so I don't think anything was being hidden. He immediately communicated and had the Subaru mechanics fix it same day. (It's a 2008 so I am realistic, even with a Toyota, problems will happen with a 15 year old car). Upon delivering the vehicle to my elderly mother (about 100 miles away), a thorough explanation on how to use the Prius was provided by Tim. My mom appreciated his help. She confirmed the condition of the car was good. She's been driving it for a couple of days now, and no mechanical problems exist. Overall, I'd give them an A+. Furthermore, I was stunned to see the lack of interest/response from competitors. Only 1 Toyota dealership out of 8 that I contacted got back to me. And that was the one that was so slow, uninformative and not respectful that I told it to them straight - snooze you lose. Use this dealership. More

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Excellent experience, Ray Powdrell was wonderful and professional. Waited patiently, didn’t pressure me, and answered all my questions. Ovideo in the finance department was also very professional and co professional. Waited patiently, didn’t pressure me, and answered all my questions. Ovideo in the finance department was also very professional and courteous. Highly recommend stopping by and seeing how these folks can help you out! More

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Ray Powdrell is very knowledgeable and was very patient with all my questions. He wasn't pushy and he made the process of buying a car very easy for me. I greatly appreciate the large selection of cars at with all my questions. He wasn't pushy and he made the process of buying a car very easy for me. I greatly appreciate the large selection of cars at their dealership and the help of all of those people that I spoke with through text and regular phone calls. Alice was also very helpful and was very quick to assist during my initial contact with the dealership. I would highly recommend this dealership to anyone and everyone. Thank you! More

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Ask for Juan Hernandez in sales and AJ in finance. You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv More

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