Forrest Smith | Page 6

Kyle was amazing…he was so attentive to what we wanted and patient with our indecisiveness. After the purchase, he followed up many times to see if we had questions or concerns. We could tell he loved h and patient with our indecisiveness. After the purchase, he followed up many times to see if we had questions or concerns. We could tell he loved his job and loved making sure his customers were happy!!We love our new 2023 Hyundai Santa Fe. Everyone that we met at the dealership were super friendly. Our overall experience was definitely top notch!!! Would recommend this dealership to anyone looking for a great car buying experience!!! More

Report | Print

The most professional dealership I've ever been to. They care about you not the sale. They care about you not the sale. More

Report | Print

Totally awesome people to work with and they gave me a deal I could not refuse. deal I could not refuse. More

Report | Print

Our sales person went above & beyond . We purchased our vehicle on our 1rst visit & drove the suv home that day. We purchased our vehicle on our 1rst visit & drove the suv home that day. More

Report | Print

Do NOT , I repeat DO NOT do business with this dealership. They are predatory, dishonest, and do not back their customers. Ive called 5 times to managers, service people and have not received a ca dealership. They are predatory, dishonest, and do not back their customers. Ive called 5 times to managers, service people and have not received a call back. They lied to my face, and stole money for work they did not do. Went and got a second opinion and was told they are KNOWN for operating their business in this manner. I am in the works with talking to a reporter about this any many other claims of the same business practices. More

Report | Print

First of all…this was my 3rd Tuscon bought at Asheville Hyundai…. WOW! I have never, ever been to a more sorry car dealership than Asheville Hyundai! The last Tucson I bought they gave me a punch card for Hyundai…. WOW! I have never, ever been to a more sorry car dealership than Asheville Hyundai! The last Tucson I bought they gave me a punch card for oil changes for $19.95…period…19.95! They gave me such sorry service in February that the service manager messaged me and said he would honor my punch cards AND fix my brakes to make up for that lousy experience. Well, I called, texted, messaged and left messages to him numerous times since February…NOT ONE TIME WOULD HE EVER ANSWER ME BACK! That’s been 5 months people!! He even gave me his personal cell number to contact him directly…which I did! No answer there either. So I made an appointment and went today. Again, they wouldn’t honor it AND the #*#*man would not even come out to talk to me. He was there but conveniently unavailable…I left and will NEVER, EVER be back…. They are all nice until after you sign the paperwork. Then you’re on your own! If you ever need a Hyundai drive on to Hendersonville or someplace else! #ashevillehyundai #somanylies #neveragain #lessonlearned More

Report | Print

Great salesman Bobby but mngr does not stand by what was promised at purchase 30 day warranty not there my advice by Elsewhere Robert taylor promised at purchase 30 day warranty not there my advice by Elsewhere Robert taylor More

Report | Print

Zacharia Baker Zach was great to work with. He understood my main reason for trading in my 2017 Tucson for a 2020 Tucson and worked with me to provide a fair price f Zach was great to work with. He understood my main reason for trading in my 2017 Tucson for a 2020 Tucson and worked with me to provide a fair price for my trade-in and purchase. I recommend Zach and the Asheville Hyundai dealership. More

Report | Print

I already did...poor customer service and repair department Not reliable... Not professional. Hasn't made a bad experience better. Seem to not care... Please see additional comments made previously in survey Not reliable... Not professional. Hasn't made a bad experience better. Seem to not care... Please see additional comments made previously in survey. Charged for repair. Car wasn't repaired. No apology... No let's make this right Unreturned phone call email to Forest... I was supposed to hear from Will this week... Nope... Less.than.imoressed. I brought my car to the dealership for expertise in diagnosing ac problem. I got a $400 bill unreosired car and some excuses without phonecall until I contacted corporate .. Nuff said ? Lol More

Report | Print

Poor business ethics. Employee quit and stole our extra key fob. They wouldn't stand behind their business and tried to charge us $315 for it. After buying two cars from th Employee quit and stole our extra key fob. They wouldn't stand behind their business and tried to charge us $315 for it. After buying two cars from them on one day the sunroof implodes on our ride home. They failed to inform us that at the time of our purchase their is a class action suit against Hyundai for imploding sunroofs. They failed to inform my daughter that she needed her tires rotated every 6-10,000 miles. Now because I gave them a bad review they called me and said that my business is no longer accepted. They are snakes and only interested in selling a car . They will not stand behind their product or their employees. More

Report | Print