421 Reviews
Write a ReviewDealership Experience
16 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Specialties & Trainings
Hablo español
421 Reviews of Francisco Medina
July 27, 2022
Same review different day This review starts with the owner Mr. T. D’Arcy and includes, Mike Campobasso, Francisco Medina, and lastly but not least our sales person Matt Sonneman. I had a very serious is owner Mr. T. D’Arcy and includes, Mike Campobasso, Francisco Medina, and lastly but not least our sales person Matt Sonneman. I had a very serious issue with a vehicle that I purchased from D’Arcy. This was NOT a dealer problem but a Hyundai corporate issue. Once Mr. D’Arcy became aware of my problem he immediately became involved and took extraordinary steps to remedy and solve my problem. This outstanding service reflects the attitude and thoughts that Mr. D’Arcy has instilled in his dealerships of customer service, that all members of his staff follow. The best dealership, owner and staff I have ever dealt with‼️ Five star ⭐️ rating not enough. More
Other Employees Tagged: Mike Campobasso, Matthew Sonneman
July 26, 2022
This review starts with the owner Mr. D’Arcy and includes, Mike Campobasso, Francisco Medina, and Matt Sonneman I had a very serious complicated issue with a vehicle that I purchased from D’Arcy and includes, Mike Campobasso, Francisco Medina, and Matt Sonneman I had a very serious complicated issue with a vehicle that I purchased from. This wasn’t a dealer problem, but a Hyundai corporate issue. Hyundai corporate wasn’t to cooperative in solving this. Once Mr D’Arcy became aware of my problem he immediately became involved and took extraordinary steps to remedy and solve my problem. This outstanding service reflects the attitude and thoughts that Mr D’Arcy has instilled in his dealerships of customer service, that all members of his staff follow. The best dealership, owner and staff I have ever dealt with. Five star rating not enough ‼️ More
Other Employees Tagged: Mike Campobasso, Matthew Sonneman , Mr. T D’Arcy
July 12, 2022
Let me tell you, D'Arcy is the best dealership around! ! I have purchased and sold a number of vehicles in the past few years and my experience here is the best yet! I initially reached out on their websit ! I have purchased and sold a number of vehicles in the past few years and my experience here is the best yet! I initially reached out on their website and within a couple of hours, Hannah reached out to assist me. Finally, she made me feel it would be worth while to make the hour commute to the showroom for an appraisal. I came in, unsatisfied with my previous dealer I have been working with for the past four years. Phil understood my concerns and worked diligently to ensure I was taken care of. They gave me an exceptional offer on my trade in and were very fair when negotiating and purchasing my new Sonata Limited! I am extremely satisfied with the entire experience. Five stars! I will continue to return to D'Arcy for all my future Hyundai purchases. Thank you to Phil and the entire D'Arcy team that helped me with my trade and purchase. More
Other Employees Tagged: Phil Gomez , Scott Fitzgibbon
June 20, 2022
Matt Sonneman was a great help! I felt that I was treated fairly and the whole team was working toward getting me a vehicle I would love. I cannot recommend this dealership enou I felt that I was treated fairly and the whole team was working toward getting me a vehicle I would love. I cannot recommend this dealership enough. More
Other Employees Tagged: Matthew Sonneman
May 09, 2022
Just have to give a shout out to Jimmy. He was recommended on reviews so I asked for him and so glad I spoke with him. He was nothing but honest for the car buying experience. He didn’t try He was recommended on reviews so I asked for him and so glad I spoke with him. He was nothing but honest for the car buying experience. He didn’t try to push different cars on me. He showed me exactly what I asked for. This is a bad time to buy due to the chip shortage and he was honest about it. He didn’t try to sell me on their used cars on the lot when the brand new cars are cheaper. He was extremely nice and helpful. He stayed in contact and requested a rush order when the car didn’t come in the day it should have. He stayed late the day it came in to make sure that I was able to get it that day. Joliet is one of the few that doesn’t sell over the MSRP. Nobody tried to sell you up on anything. Finance can be intimating but not with them. It was two questions and then signed if you want too. Highly recommend Jimmy though for anybody. Even if you have to wait for a car, it’s such a better experience to go through them. You are paying less in the long run as well. More
Other Employees Tagged: Jimmy Kociuba
April 20, 2022
I was very impressed with the new Tucson that I leased. Jimmy Kociuba was my salesman as I have bought several vehicles from Darcy and he always makes it happen. Francisco made the closing very easy. Th Jimmy Kociuba was my salesman as I have bought several vehicles from Darcy and he always makes it happen. Francisco made the closing very easy. This is my 5th vehicle that I bought and my brother also bought at least 3 vehicles. Jimmy was always the same salesman. Mike C. runs a great dealership. As long as Hyundai comes out with a vehicle that I am interested in, I will always go back to Darcy. We have a long relationship. More
Other Employees Tagged: Mike Campobasso, Jimmy Kociuba
March 01, 2022
Amazing! Our salesperson, Lauren Hall, was extremely organized which streamlined our purchase process. She answered all our questions and if she did not hav Our salesperson, Lauren Hall, was extremely organized which streamlined our purchase process. She answered all our questions and if she did not have the answer she sought to obtain it. We give her an A+ for customer service, knowledge and organization. Mr Medina went over the finances very thoroughly and very patiently. My husband had questions and Mr Medina was kind, patient and answered all of them and reviewed the finances to appease my husband's concerns. More
Other Employees Tagged: Lauren Gall
February 25, 2022
They are professional and really care about their customers. That”s why I”m a repeat customer. Always very friendly customers. That”s why I”m a repeat customer. Always very friendly More
Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Frank Guerra , John Flynn
February 19, 2022
Was very happy with my Salesman. My 2nd vehicle i purchased. Will see how service turns out. Will Recommend to family and friends. My 2nd vehicle i purchased. Will see how service turns out. Will Recommend to family and friends. More
Other Employees Tagged: Mike Campobasso, Matthew Sonneman , Raphael Orozco
February 19, 2022
Got a great deal , salesperson and manager were excellent to work with. Delivery of vehicle was great to work with. Delivery of vehicle was great More
Other Employees Tagged: Mike Campobasso, Jimmy Kociuba