Franco D'Ambruoso
Franco D'Ambruoso at BMW of Fort Washington

Franco D'Ambruoso | Page 8

New Car Sales Manager

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

5.0
98 Reviews
5.0

98 Reviews

Write a Review

98 Reviews of Franco D'Ambruoso

January 10, 2023

Dealership Rating
Employee Rating

I was blown away by my experience at BMW of Fort Washington. They handled the leasing process seamlessly. Phil, Corey and Franco were all great to work with. I have leased a dozen cars in my lifetim More

by maxlightman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Milewski, Corey Evans

Jan 12, 2023

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

Dealership Rating
Employee Rating

Franco has been a trusted friend and consultant on 3 BMW purchases and has been hands on with his customer service and vehicle delivery. A true pleasure to work with !! JP, Nick and Rob made this a seamle More

by J McGlone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rawle Cox, JP Dunphy

Jan 03, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2022

Dealership Rating
Employee Rating

Very unprofessional and deceitful. Was told over a 4 hour wait car was being prepped.and detailed. When offered it was clear car was not detailed and filthy. Dealer continued to make More

by Ferrykurt1198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Phil Milewski , Michael Fastman

Jan 05, 2023

BMW of Fort Washington responded

Thank you for your feedback. As I hope you know we do value our clients here at BMW of Fort Washington. Regrettably, we failed to inform you the vehicle was still in the our shop prior to your long trip to our facility. This was an unfortunate occurrence and Jim Kostack has been communicating with you to make this occurrence right. Apologies for any inconvenience this may have caused. We appreciate your patience. Should you have any further questions or concerns, please contact Jim Kostack, Director of Sales, directly at 267-705-6539 or jim.kostack@mileone.com. Thank you.

Jan 05, 2023

Ferrykurt1198 responded

Jim and his team definitely went out of their way to turn a bad experience into a new opportunity. Looking forward to purchasing my next BMW. I would recommend this dealership and ask for Phil.

December 22, 2022

Dealership Rating
Employee Rating

I had a very good experience with Phil in sales and Franco the manager. Bill in finance made signing very easy. Ben was fantastic helping me get everything into my new car. JP was able to hook my phone More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 22, 2022

Dealership Rating
Employee Rating

Ben Ammar and Francisco are really and help me figure out all I need and all the issues. More

by ymc5313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack, Ben Ammar , Michael Fastman, Joo Yeon Park

Dec 24, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

December 22, 2022

Dealership Rating
Employee Rating

Ben Ammar and JP Dunphy! Top knot h guys! They take care of you like you’re family!!! More

by Adam
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar, Bill Kamberogiannis , JP Dunphy, Michael Fastman

Dec 24, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2022

Dealership Rating
Employee Rating

Ben, thank you for help! ! Appreciate your assistance while my vehicle was in for service. You have a true understanding of being customer oriented! More

by mattmilito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

BMW of Fort Washington responded

Hi Mattmilito, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 20, 2022

Dealership Rating
Employee Rating

I appreciate Phil’s professional manner and honesty. The ability to return for instruction on the tech components is very important. More

by Osias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Phil Milewski , Troy Pearlman, Nick Zimmermann

Dec 22, 2022

BMW of Fort Washington responded

Hi Osias, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

December 20, 2022

Dealership Rating
Employee Rating

Buying my BMW could not have been any easier. From the moment I walked in to the time I took delivery, I was TAKEN CARE OF. Thank you Nick, Josh, Mike A, Franco, and Ben for your above and beyond More

by HondaTech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack, Mike Abrams, Ben Ammar , Joshua Farrell, Nick Zimmermann

Dec 21, 2022

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! We hope to be of service to you again! Take care!

December 01, 2022

Dealership Rating
Employee Rating

I left my heart at BMW of Fort Washington! It was a stellar car buying experience from start to finish! Jim Kostack gave us the VIP treatment and made us feel like family. Thank you, Jim! More

by Laurengolis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nevin Horst, Jeremy Golis, Jim Kostack , Michael Fastman

Dec 02, 2022

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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