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Frank Adinolfi

Overview Reviews (332) Inventory (326)

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Frank Adinolfi

Frank Adinolfi | Page 20

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8

332 Reviews

Overview Reviews (332) Inventory (326)

Dealership Experience

26 yrs, 3 mos

Industry Experience

38 yrs, 6 mos

4.8

332 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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332 Reviews of Frank Adinolfi

September 27, 2024

Dealership Rating

Employee Rating

Work was completed quickly and professionally, without issue or problems. I waited at the dealership. issue or problems. I waited at the dealership. More

by PJKIDD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 25, 2024

Dealership Rating

Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis

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Sep 30, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

September 23, 2024

Dealership Rating

Employee Rating

I had a great buying experience working with Scott. He has continued to be available pit sale. He has continued to be available pit sale. More

by pneary64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Gately

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Sep 24, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the purchase experience delivered by Scott. You can be confident in our support for you going forward. Many thanks for choosing BMW of West Chester!

September 20, 2024

Dealership Rating

Employee Rating

I am very satisfied with my experience with Frank and the sales and service team at the BMW of West Chester location. sales and service team at the BMW of West Chester location. More

by SB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

BMW of West Chester responded

We are gratified to hear you were so were so pleased with the service experience delivered by Frank and our team here at BMW of West Chester!

September 16, 2024

Dealership Rating

Employee Rating

Always a pleasure, helpful and professional, Melissa is certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. certainly an asset to OTTOs BMW that makes my visits a very welcoming experience. More

by KWERREMEYER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Gibson

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Sep 17, 2024 -

BMW of West Chester responded

Outstanding! We are delighted to hear you have been so pleased with the helpful and professional assistance delivered by Melissa! Many thanks for continuing to choose BMW of West Chester!

August 26, 2024

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Employee Rating

They were on time as promised. They did a good job. My car was clean and I was pleased. They did a good job. My car was clean and I was pleased. More

by LMBANDRJB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 27, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

August 25, 2024

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Employee Rating

Everyone is great! ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. More

by t.m.roddy2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our team. Many thanks for choosing BMW of West Chester!

August 24, 2024

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The service staff continually provides excellent customer service. They always make the entire service experience easy. service. They always make the entire service experience easy. More

by mmccormi1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Ralph Nofsinger

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Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 23, 2024

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Employee Rating

Everything was done timely and professionally with care on the service provided. Thank you again on the service provided. Thank you again More

by PJKIDD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely and professional performance of our service team. Many thanks from all of us here at BMW of West Chester!

August 16, 2024

Dealership Rating

Employee Rating

He was very, very great at assessing my condition. He scheduled an Uber to take me home. He scheduled an Uber to take me home. More

by dwgamberg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficiency and convenience of your service visit here at BMW of West Chester!

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