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Frank Armando
253 Reviews
Dealership Experience
18 yrs, 8 mos
Industry Experience
39 yrs, 5 mos
253 Reviews
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253 Reviews of Frank Armando
Verified Customer
March 11, 2023
Highly recommend, absolutely best service. Doug Ryan was extremely knowledgeable and kind. Always a great experience. Doug Ryan was extremely knowledgeable and kind. Always a great experience. More
by MISHELEE23
Other Employees Tagged: Douglas Ryan , Carlos Gonzalez
March 09, 2023
It was a very pleasant experience . I was able to leave in a reasonable amount of time. Everyone was professional . I was able to leave in a reasonable amount of time. Everyone was professional . More
by FRANKDERCOLE
Other Employees Tagged: Michael Hill, Sal Architto, Joseph Herman, Sossio Sole, Christopher Iseman, David Nieves , Mona Elmiligi, Chris Huling, Tom Shanley
March 06, 2023
Wonderful experiences. Frank is extremely helpful. They honored the extended warrantee and had fixed my emission problems. We have owned and bought Mercedes SUVs from Benze Frank is extremely helpful. They honored the extended warrantee and had fixed my emission problems. We have owned and bought Mercedes SUVs from Benzel-Busch since 1987 and are very happy with their services.. More
by DRTONYHUANG
March 06, 2023
The check in process took long with one person at the front desk at the time when I arrived and not the friendliest but cordial. I received a rental car with no windshield washer fluid. I enjoyed the t front desk at the time when I arrived and not the friendliest but cordial. I received a rental car with no windshield washer fluid. I enjoyed the text update and video update while my car was being serviced. The mechanic could have spoken louder on the video in order for me to hear what he was saying. Upon arriving back to the service dept. to drop off the rental, I saw my vehicle parked and seemed to be ready on the side of the entrance to the service dept. After checking into the front desk to retrieve my vehicle, the young lady stated my vehicle wasn't ready. I informed her where it was parked and confirmed my license plate with her and the hazard lights were on. Thinking she would go out to confirm what I saw, She stated it wasn't ready and asked for me to wait in the lounge area. Approximately 10 minutes later I was told my vehicle is now ready. I'm guessing being this was my first time bringing my vehicle in for service will definitely be my last at this location. Frank Armando was nice and quick processing my paperwork. More
by EBONNI.SHAW
March 04, 2023
Mbusa sends out a recall letter and I made an appointment. In the letter it states that 3 open recalls where available for my vehicle, upon arrival I was told that my car did not qualify for the appointment. In the letter it states that 3 open recalls where available for my vehicle, upon arrival I was told that my car did not qualify for the recall and made me waste an entire day on driving to the dealer ship, towards the end when I was speaking to my advisor he told me that $350 was required to look at my sunroof which was the cause of my visit, I immediately stood up and told the advisor, have a good day good bye. More
by GQIS300
Other Employees Tagged: Sossio Sole, Christopher Iseman, David Nieves , Mona Elmiligi, Chris Huling
March 02, 2023
Amazing service. Frank is extremely helpful In finding out what was wrong with my vehicle. We got everything sorted out. Thank you so much ! Frank is extremely helpful In finding out what was wrong with my vehicle. We got everything sorted out. Thank you so much ! More
by SAVANESOV1982
February 23, 2023
This dealership is courteous helpful and responsive to customer needs and inquiries. They respond quickly and provide a loaner car as needed. customer needs and inquiries. They respond quickly and provide a loaner car as needed. More
by FILSHEL
Other Employees Tagged: Sal Architto , Carlos Gonzalez, Jay Milich
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