Frank Azan | Page 16

The best staff ever! My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no My Mom and I went to Carman to trade in her MKT for something a little smaller. We were immediately greeted by Greg. My Mom at 79 years young had no interest walking the parking lot to look at cars on this cold winter day. Greg asked her what she was looking for and went to the lot to bring the car(s) to her. While we were waiting Jai approached and offered us a seat and a bottle of water. Frank came over and introduced himself and asked if we needed anything while we were waiting. We test drove and LOVED the new MKX. We returned later that night. Knowing my Mom could not sit there for hours, Greg prepared the paperwork so my Mom could come in and finalize the deal. All the staff was great! My Mom and Dad always used Carman....now I know why! More

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My Sons First Car a Dodge Nitro I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pre I have been buying from Carman for nearly 30 years. This was the second car I purchased with salesman Dan Shine. This man is the real deal. Zero pressure and respects my family as long term repeat customers. I also worked with Frank Azan again who made the deal happen. I gave 5 stars but really had a very bad experience with Erwin Lee in finance, I kept questioning an issue about an $800 gap insurance charge that I did not want. After 15 minutes of him dancing around my question and telling me over and over he has been doing this for over 20 years and I should trust him, I just gave up trying, signed the papers walked out of his office and went right to Frank Azan who ripped up the paperwork and said I could come in the next day and redo everything with Bob from finance, I came in the next day and was in and out in 5 minutes with the $800 gap insurance charge gone. My daughter is getting ready to have her first child and will be coming in soon to get a brand new car. She will be using Dan and Frank and will be making sure its on a day Bob is working finance not Erwin. A new baby needs its mommy, it can't wait for Erwin to give his never ending I've been doing this 20 years trust me speech to its mommy. Aside from Erwin this place treats you like family with the absolute highest level of courtesy and respect. More

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My Leasing expirence Had the pleasure of leasing my second Lincoln from Carman Ford Lincoln. I worked with Frank and Greg they both worked to meet the numbers I needed to Had the pleasure of leasing my second Lincoln from Carman Ford Lincoln. I worked with Frank and Greg they both worked to meet the numbers I needed to be at. It was hassle free turning in my first lease. I was worried about all the horror stories you hear when you turn in your lease. I couldn't believe how easy it was. Once we worked out the numbers Erwin had all the paper work ready for signing. I didn't have to wait around for hours waiting to complete the process. More

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Our first Lincoln We were pretty sure we wanted a Lincoln. After looking at many of the models in their extensive inventory, we decided on the MKX. Gary was great, he We were pretty sure we wanted a Lincoln. After looking at many of the models in their extensive inventory, we decided on the MKX. Gary was great, he is very knowledgable in the products he sells, and is a true gentleman. Frank is very personable and easy to talk to. They both were not pushy at all and willing to deal. Thanks for a great car buying experience! More

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Nice and Not Pushy Erwin was very nice and made the leasing process from the financial side smooth and easy. Even more importantly, he wasn't pushy like some finance gu Erwin was very nice and made the leasing process from the financial side smooth and easy. Even more importantly, he wasn't pushy like some finance guys can be. Thank goodness! More

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Tremendous experience Just like to to say that the sales team at carman group are the best. Greg C. Is a very friendly and cares about his customers. He went above and beyo Just like to to say that the sales team at carman group are the best. Greg C. Is a very friendly and cares about his customers. He went above and beyond staying late just to help me get the car I wanted. Also Frank and Erwin are and did the same. I would recommend them to anyone who is looking to purchase a vehicle. More

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Turned the lights on I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, but none more so than Dan Shine and Frank Azan. When I dropped by the dealership a couple of months ago, I really wasn't sure what I was looking for . Both Dan and Frank were extremely helpful in getting me from a state of confusion to a final decision without ever pushing me. They made it clear that their only concern was that I end with the car that I want, no matter how much time it took. Bob Hepner also took the time to answer all of my questions on financing. No doubt, I will be back again. More

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Great sales team, great price. Outstanding sales team of Jai and Frank, They got the vehicle I wanted and delivered it as expected whcih was on time and perfectly serviced. I will Outstanding sales team of Jai and Frank, They got the vehicle I wanted and delivered it as expected whcih was on time and perfectly serviced. I will continue to buy cars from Carman. More

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Another excellent experience! I'd like to start by saying all the staff at Carman are true professionals. Yesterday I had a great time dealing with my sales team of Jai Nichols (J I'd like to start by saying all the staff at Carman are true professionals. Yesterday I had a great time dealing with my sales team of Jai Nichols (J.J), Frank Azan and Erwin Lee. These gentlemen truely know the product that they sell and are willing to spend as much time with you as needed. My wife and I have been a customer of Carman for nearly 30 years and have always received nothing less than excellent treatment both sales and service. More

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Pleasant Car Buying Experience! As all of us know, buying a car and dealing with weasel salesmen can be a trying process. There's certain perceptions and reputations for dealing with As all of us know, buying a car and dealing with weasel salesmen can be a trying process. There's certain perceptions and reputations for dealing with people in this line of work. Happy to say I experienced no such issues at Carman Ford Lincoln. Sure, it's their job to sell you a car and they'll certainly try to get that done. But at every point along the way, I felt valued and respected. They were courteous, engaging, and really did a swell job of making me, the customer, feel comfortable and at ease. I'd certainly recommend this dealership to anyone looking to make a purchase. More

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