Frank Ballendux
Frank Ballendux at Griffin Ford
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Frank Ballendux | Page 11

New Car Sales Consultant

Griffin Ford

1940 E Main St
Waukesha, WI 53186

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Frank Ballendux

November 28, 2019

Dealership Rating

Frank is a wonderful employee and we have been going through him for several years. Between two of us we have bought 4 cars through him. Couldnt be happier!! More

by askuspa
Recommend Dealer
Yes
Dec 02, 2019

Griffin Ford responded

Wow! Thank you so much for your repeat business with Griffin Ford! We truly appreciate it. And, we love Frank too! Enjoy the roads ahead.

November 22, 2019

Dealership Rating
Employee Rating

Great Place Griffin has serviced my cars for over 20 years and I have never been unsatisfied with the work or the employees I've dealt with. More

by TERESEROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: On 11/21/12019 I was checked in by Abbie and a young African American man whose name I didn't catch. Great job by both.

Nov 25, 2019

Griffin Ford responded

Hi Terese: Thank you very much for your loyalty and business! Griffin Ford truly appreciates it. Our employees will be thrilled to ready your comments so we appreciate you taking the time to leave them. We'll see you again!

November 22, 2019

Dealership Rating

Won’t take my car anywhere else This is the only place I buy my vehicles as well as the only place I take my vehicle for service. Fast, friendly, and quality service. More

by Zac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren Sweeney, Peter Tagtow, Nick Griffin , Alex Griffin, Anton Lak, Kirby Lewis, Mark Linsmeier, Roy Stuckemeyer, Jeff Windpassinger, Steve Ahrens

Nov 25, 2019

Griffin Ford responded

Oh, we so appreciate that! Thank you from all the employees at Griffin Ford for your continued business. We are thrilled to be of service to you. Take care until we see you again!

November 19, 2019

Dealership Rating
Employee Rating

Great service From my sales experience to my service experience everyone I have interacted with has been a pleasure to work with. Any questions I've had have been More

by Mike Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve in service (big help)

Nov 19, 2019

Griffin Ford responded

Thank you so much for your kind words and your repeat business with Griffin Ford. We all truly appreciate it. And, we are always here when you need help next, so we look forward to welcoming you back.

October 31, 2019

Dealership Rating
Employee Rating

Well done Between new car purchases and service work have always been treated honestly and with courtesy...and because of this we have bought 6 new cars fro More

by DEANJUDYP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anton Lak, Steve-service

Nov 02, 2019

Griffin Ford responded

Wow! We love you guys. Thank you very much for your trust and the opportunity you have given us to earn your (repeat) business. Griffin Ford is here to serve you, any time in the future you need. We'll see you again!

October 26, 2019

Dealership Rating
Employee Rating

Went over and above Going that extra mile to make the experience a pleasure. Having my vehicle done on or before the time quoted to me. Thank you for that. More

by LADUFFY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kip Rupal

Oct 28, 2019

Griffin Ford responded

We were most happy to do so for you and are happy to hear all went well. Griffin Ford appreciates your feedback and looks forward to welcoming you back to our dealership! Take care.

October 25, 2019

Dealership Rating

Oil Change and light change I spent $70 and did not get a car wash. I asked for a shuttle and they said 10 min It was an hour later before a shuttle was offered, too late! More

by BKRATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Griffin , Luke Alva, JOHN CLARK, Tony Faraos, Alex Griffin, Louie Holguin, Kirby Lewis, Mark Linsmeier, Tony Miller

Oct 28, 2019

Griffin Ford responded

Hello and thank you for your feedback. Griffin sincerely apologizes to you for the oversight. You ARE entitled to a complimentary car wash! At times, (perhaps due to weather), our wash may be down (for maintenance?) and we regret the inconvenience this caused you. We invite you to return and we will run your vehicle thru the complimentary wash! We also provide a complimentary shuttle for and are truly sorry you were given incorrect information about it's availability. We try to schedule around our customer's busy times and with the variety of guests going to a variety of places, it can be difficult to predict. Our contact with the shuttle driver is done via phone and usually it is right on in terms of arrival time. Again, we realize your time is important and know that this past visit was not reflective of the service we strive to deliver.

October 21, 2019

Dealership Rating
Employee Rating

Professional, Friendly, and Knowledgeable. I would highly recommend Frank to anyone looking to buy a car. He has helped my family buy cars throughout the years, and recently helped me out perso More

by Lia
Recommend Dealer
Yes
Oct 21, 2019

Griffin Ford responded

Oh, Frank is wonderful. Thank you so much for your shout out to him. Griffin Ford truly appreciates it. We so value your feedback and your business. Please let us know if we can do any more for you.

October 20, 2019

Dealership Rating
Employee Rating

Experienced, Friendly, and Helpful At 57yo I thought i was in for a long day. Frank and Phillip of Griffin Ford were a huge help in providing my best buying experience to date. This wa More

by Thundermaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil in Financial

Oct 21, 2019

Griffin Ford responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 16, 2019

Dealership Rating
Employee Rating

You did a new transmission after only 80,000 miles on my Esc Bought my first Ford, a 2013 Ford Escape, and had 80,000 miles on it when the transmission went. Seriously! What transmission goes after only 80,000 m More

by MARCIABUFTON
Recommend Dealer
No
Oct 16, 2019

Griffin Ford responded

Hello Marcia and thank you for your feedback. In discussing your comments with our General Manager at Griffin Ford, he wanted to offer his apologies to you for the inconvenience you have experienced. We want to help and understand your frustration. The life of a transmission cannot be predicted and is dependent on various factors like the service and maintenance of the transmission and even driving patterns. We urge you to work with our Service Department to get the most value for your repair however. And, we sincerely hope to be of service to you.

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