Frank Gioia
Frank Gioia at Paul Conte Cadillac

Frank Gioia

Sales Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

4.8
342 Reviews
4.8

342 Reviews

Write a Review

Dealership Experience

8 yrs, 1 mo

Industry Experience

10 yrs, 8 mos

342 Reviews of Frank Gioia

August 28, 2025

Dealership Rating
Employee Rating

Exceptional service, smooth process, and an unbeatable deal. I absolutely love my new 2025 Cadillac Optiq! More

by S_kapadia1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 15, 2025

Dealership Rating
Employee Rating

Professional, no pressure service. Answered all of our questions promptly and provided a no pressure buying experience. More

by Josephazappa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano, Omar Azizi

August 11, 2025

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Employee Rating

My car was in the shop 3 MONTHS WAITING FOR A PART ! This was unacceptable . The loaner car would not let me use my ez pass charging me inflated rates for tolls . Lastly my loaner car was repossessed More

by mhoschander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue with manufacturer related part delays. I assure you that the delays are beyond our control. To help protect our customers from toll penalties and fees, our loaner vehicle license plates are registered with the toll agency. To avoid being charged twice, we recommend not displaying your own toll pass that is associated with your vehicles license plate. I'm sorry for any inconvenience or higher toll rate this may have caused you. . Due to insurance regulations, loaner vehicles are not permitted to contracted for more than 30 days without renewing. I am sorry for any inconvenience this may have caused. I hope that accommodation of delivering your vehicle to you after it was completed minimized the disruption for you. If you would like to speak about these issues again please contact me. Shai Nadav Service Director 516.868.0530

August 06, 2025

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Employee Rating

I don’t have to write 15 words, I was Pleased with the Service, from the Start…..2019 . Keep up the great Service. More

by PAROLE772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2025

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Employee Rating

Courteous and professional during interactions. Did not engage in ‘hard sell’ tactics. Quickly agreed to offer a test drive of our preferred model and, after purchase, took the time to explain all More

by Josephazappa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano

July 31, 2025

Dealership Rating
Employee Rating

Very friendly helpful very clean care about my needs,very easy to drive to from my house brought car in for service and it was washed and cleaned very easy to get on the phone More

by mmilack51
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Gallegro, Omar Azizi

July 31, 2025

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Employee Rating

Amazing experience! Daniel was a knowledgeable, no-pressure sales rep and Omar made financing easy. Love my new Cadillac—highly recommend this dealership! More

by JAREDBELL513
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

June 30, 2025

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Employee Rating

Straight forward dealer who presented the best lease deal to meet our needs. The process was quick and detailed. And the vehicles sell themselves. Highly recommend this Caddy dealership!! More

by DCONDO12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 23, 2025

Dealership Rating
Employee Rating

Nelson in sales is very easy to deal with. Will always try and get you the best deal possible. Omar in finance is great to deal with as well. No xx, just straight out good guy, no games. More

by David2u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

Keith went above and beyond for ua as we purchased from out of state. We would recommend he and Conte Cadillac to anyone and everyone! More

by Rmrigby8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Bobrick In Sales

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