Frank Hussain | Page 15

The staff is always very helpful. I have no complaints. I look forward to doing business in the future and God Bless and keep you all look forward to doing business in the future and God Bless and keep you all More

by INDIRABHIRO Verified Customer Verified Customer

Report | Print

Nice experience. Overall I’m very satisfied. I will definitely recommend advantage Toyota to my friends and family. Mr. Femi is awesome and well as Frank. Thanks definitely recommend advantage Toyota to my friends and family. Mr. Femi is awesome and well as Frank. Thanks More

by SUDEVSHA Verified Customer Verified Customer

Report | Print

This is my second purchase from this dealership. Femi and his manager worked hard. I got the payment plan I wanted. You guys rock! Thanks. his manager worked hard. I got the payment plan I wanted. You guys rock! Thanks. More

by CAYOCOLLINS Verified Customer Verified Customer

Report | Print

This is my 2nd car in 2 years. The Manager Tom Coppola was excellent the 1st time, and the reason I came back a second time. I will continue to come back and refer others there as a result. Toyota's are g was excellent the 1st time, and the reason I came back a second time. I will continue to come back and refer others there as a result. Toyota's are great cars, when you add great customer service, you have a winning combination. This was the same excellent service from Jerome Robinson who assisted me as well. That day I came in after work to look at new deals and it was raining, not only did Tom and Jerome got me in a new car, but Jerome was in the rain assisting me and another customer with a smile and urgency as it was late. The Sales team are Excellent, I have seen others in action. The finance dept. Frank was great that night. The staff that detailed wash the car 2 days after because i could not stay was excellent I am Very Disappointed with Service department or policy. I left the dealership after 8:30pm. Because of the lateness, rain and i ordered the remote starter And alarm $ 1500, i had to come back the next day to get it installed, which is understandable. My trade in car had wheel locks and a roof rack that needed to be transferred to my new car. Being that it was raining heavily, and after 8:30pm that could not have been done. When I came the next day to have the $1500 add on purchase installed, I was informed by the service department that they could not transfer the wheel locks or the roof rack without charging me for it. Yes, I bought a new car the night before, bought an additional $1500 in accessories to be installed and now I am outside taking off the wheel locks and the roof rack myself because i cannot understand how 1 department, the sales team is excellent with customer service and you have a service department out for nickels and dime refusing to complete the buying experience. I will take my service needs to Plaza auto mall in Brooklyn. Keep up the great work sales team. Advantage Toyota, Please work on and emphasize customer service in the policies and interaction on Service side of the business. It is not the service person Andy's fault, it is a reflection of how the service department it is managed and their policies that seems to go against Toyota's values. Thats how businesses start losing customers on the service side. Even 2 days after I purchased the car, the deal is signed and done, Tom C. and Jerome R. gave me their time, attention and focus to make my car buying experience the best. More

by PASCALL Verified Customer Verified Customer

Report | Print

everyone is very friendly and professional... special femi osema and frank hussain, they help you in everything they explain everything step by step I'm happy with my new jeepeta highlander 2021 thanks . femi osema and frank hussain, they help you in everything they explain everything step by step I'm happy with my new jeepeta highlander 2021 thanks ... Femi And frank... More

by YSABELPOLANCO07 Verified Customer Verified Customer

Report | Print

Amazing service. Frank took his time making sure I walked out of there happy and satisfied. Definitely looking forward to doing business with him again out of there happy and satisfied. Definitely looking forward to doing business with him again More

by MHARRICHARRAN Verified Customer Verified Customer

Report | Print

Akin is so wonderful with all the things I need to make my car runs fine. Akin words can’t explain how wonderful it was my car runs fine. Akin words can’t explain how wonderful it was More

by monique blair Verified Customer Verified Customer

Report | Print

Shermica and Basil were the absolute best. From making sure I got the best rate to exceptional customer service. I have a Highlander, my father has a highlander and I just got a Rav 4 for my wife. The cus sure I got the best rate to exceptional customer service. I have a Highlander, my father has a highlander and I just got a Rav 4 for my wife. The customer service from you guys (Shermica and Basil in specific) is the reason I will continue us to come back. Chris Finley More

by CHRISFINLEY5 Verified Customer Verified Customer

Report | Print

Chriss Williams excellent friendly knowledge of the job. Makes you feel comfortable. Fiance officer great job. Definitely would recommend friends and family. Very happy with the car. Makes you feel comfortable. Fiance officer great job. Definitely would recommend friends and family. Very happy with the car. More

by WINITALL53 Verified Customer Verified Customer

Report | Print

Great experience!! Luis and Frank was phenomenal. Keep up the great work ! Happy New Year 2021 !! Blessings for the new year . Thank you for great service . the great work ! Happy New Year 2021 !! Blessings for the new year . Thank you for great service . More

Report | Print