Frank Kern | Page 6

Did you forget to call me back with a quote on that "customer refused service" item yesterday? I really was told my vehicle would be fine until my next scheduled oil change to perform that recommended "customer refused service" item yesterday? I really was told my vehicle would be fine until my next scheduled oil change to perform that recommended work. I was satisfied with the explanation about why you had to report it to GMAC, and yes, thanks I got a coupon. But I really need to know how much it will cost. I recently was told no one turns rotors anymore, that they are made too thin and it's routine now to just toss'em. Can you verify that? When you give me that quote, please? More

by VALACCT Verified Customer Verified Customer

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Customer service was wonderful and everything was explained to me, and I like the reception as well. explained to me, and I like the reception as well. More

by owusu779@gmail.com Verified Customer Verified Customer

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Very competent staff. Answered all of my questions. Gave me guidance and information about scheduling future service appointments. Answered all of my questions. Gave me guidance and information about scheduling future service appointments. More

by richarddonofrio Verified Customer Verified Customer

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Great service. . courtesy is super. Will recommend to anyone without hesitation . On time is great . courtesy is super. Will recommend to anyone without hesitation . On time is great More

by goodboydal Verified Customer Verified Customer

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Scranton has amazing customer service! From sales to service Scranton has your back no matter what. From sales to service Scranton has your back no matter what. More

by worldresidual Verified Customer Verified Customer

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Frank was great; went above & beyond with some GM research re: gas mileage. Service was good. We have been clients since the 1980’s - that says it all! research re: gas mileage. Service was good. We have been clients since the 1980’s - that says it all! More

by STIMSONJAN Verified Customer Verified Customer

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Frank was great. Very responsive. Unfortunately we had to bring the car back twice as the team was unable to fix the issue. We are on the third try now and finger Very responsive. Unfortunately we had to bring the car back twice as the team was unable to fix the issue. We are on the third try now and fingers crossed that it is actually fixed. More

by ezerins Verified Customer Verified Customer

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Very wonderful service and experience. Thank you for your care. Very comfortable space to wait ! Thank you for your care. Very comfortable space to wait ! More

by HAMILTONSANDY1645 Verified Customer Verified Customer

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They're curious an reliable. I rely on them to keep my car running right, that's why I choose them over another dealer in my own near by town. Frank Kern is who I call for servic I rely on them to keep my car running right, that's why I choose them over another dealer in my own near by town. Frank Kern is who I call for service. More

by MZLLGUY16 Verified Customer Verified Customer

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Scaton Motors kept me up to date every step of way with my vehicle. Chris my vehicle. Chris More

by CHRISFAU2009 Verified Customer Verified Customer

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