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Frank Pamimtuan

Overview Reviews (88)

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Frank Pamimtuan

Frank Pamimtuan | Page 3

service writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7

88 Reviews

Overview Reviews (88)

4.7

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Frank Pamimtuan

December 01, 2025

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Good service Ollie the time friendly the price is competitive and rally Nice perfect job thank you competitive and rally Nice perfect job thank you More

by Abiye Geda

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Dec 02, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 29, 2025

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The Team services the cars well and quickly. My only suggestion is to compare yourselves to other dealerships in the area (within 10 miles), Honda, Chevy, Audi and Porsche The dealership could u My only suggestion is to compare yourselves to other dealerships in the area (within 10 miles), Honda, Chevy, Audi and Porsche The dealership could use improvements in how they take cars in - it seems a bit clunky especially early in the morning.and not very clear to folks when coming in, where to go. More

by khwilhelm

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Recommend Dealer

Yes

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November 27, 2025

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Everyone was professional from the moment that I arrived. The service was done quickly and also tech performed a complimentary multi point inspection and washed my truck. The service was done quickly and also tech performed a complimentary multi point inspection and washed my truck. More

by FRANKDASTICI

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Rocky Fanella

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Nov 28, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 26, 2025

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Great service. .people are nice and helpful, I live in Chicago but I go there because great service .people are nice and helpful, I live in Chicago but I go there because great service More

by adammenk

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Nov 27, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2025

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Thanks so much for the whole team at highland park Lincoln specially Chris(director of services). Mike,Adam and Mike in parts. Previously I had very bad experience with Steve in service but now I am Lincoln specially Chris(director of services). Mike,Adam and Mike in parts. Previously I had very bad experience with Steve in service but now I am very much satisfied with their work More

by Premier

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Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Nov 24, 2025 -

Highland Park Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

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Friendly and helpful service. Very fast and efficient. All that’s needed is an additional restroom for customers. Very fast and efficient. All that’s needed is an additional restroom for customers. More

by nour5096

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Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Nov 19, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 16, 2025

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There are very nice people working Very respectful, and fast service Thank you Highland Park Lincoln fast service Thank you Highland Park Lincoln More

by Jafaranjum

Verified Customer

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Recommend Dealer

Yes

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Nov 17, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for the positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

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I always go to Highland Park Lincoln Mercury. They are so nice there and their service is awesome. They are so nice there and their service is awesome. More

by hopie21

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Adam George, Michael Hedrick, Rocky Fanella

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Nov 20, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you so much for your positive comments about Highland Park Ford! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2025

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They maintained their time expects action and kept me in the loop the entire way. the loop the entire way. More

by mariaocrant

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Nov 07, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2025

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The staff was friendly. They accepted my SUV right away, no waiting. My SUV was delivered as promised in about an hour. They accepted my SUV right away, no waiting. My SUV was delivered as promised in about an hour. More

by Edward_Mendoza

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella

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Nov 03, 2025 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!