Frank Pamimtuan

Great customer service repair for vehicle should be lower too expensive not able to afford to keep my vehicle running at these prices too expensive not able to afford to keep my vehicle running at these prices More

by pulls-lambdas.4c Verified Customer Verified Customer

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They didn't attend to my requests. I was there for 8 hours for them to tell me that they didn't check what was wrong, that they only checked the recall. However, I sent them a message I was there for 8 hours for them to tell me that they didn't check what was wrong, that they only checked the recall. However, I sent them a message indicating that they should check everything my car needed, knowing that the check engine light was on and that it was necessary to repair the damage. I’m very upset I wasted my time for nothing More

by Cristina Verified Customer Verified Customer

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The dealership was good, however the ford product has gone in the toilet. But, the good thing out of this is that the dealership employees have job security as the product is garbage. I will never buy a gone in the toilet. But, the good thing out of this is that the dealership employees have job security as the product is garbage. I will never buy a Ford again. I traded mine in for a GMC and I’m very happy. Too bad for Ford as I have been a Ford guy for 40 years. The GMC is bought is the first non Ford I ever had and I’m not looking back. More

by tcornelljr Verified Customer Verified Customer

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I’ve been going to Highland Park Ford since I bought my 2018 F150 Raptor new. They service my truck in a very professional matter every time. That’s my local dealership and always my number one choice. 2018 F150 Raptor new. They service my truck in a very professional matter every time. That’s my local dealership and always my number one choice. More

by vsaparevski Verified Customer Verified Customer

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Michael was amazing i m always happy to get my car serviced here thank you guys and have a great week serviced here thank you guys and have a great week More

by abdelali.zouhir Verified Customer Verified Customer

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Another very positive visit. People here are friendly and knowledgable. They always provide good service and very timely People here are friendly and knowledgable. They always provide good service and very timely More

by PAMELAMADISON10 Verified Customer Verified Customer

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Superior management. Always professional and very helpful. Everything well explained and completed with piece of mind Always professional and very helpful. Everything well explained and completed with piece of mind More

by organizermj Verified Customer Verified Customer

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Service department is 10 stars. Every time. Dealership is terrible. We went in to buy an f150, even knew there were two in stock trimmed exactly how we wanted it. Without even askin Every time. Dealership is terrible. We went in to buy an f150, even knew there were two in stock trimmed exactly how we wanted it. Without even asking what we were interested in, the salesman said they didn't have anything in our price range. I showed him the two in inventory we wanted and without even looking them said they were sold (I live 1 mile away and saw the trucks in the lot for weeks...) So I bought one from Gurnee instead, who had amazing service. More

by JSCOTT358 Verified Customer Verified Customer

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prompt good listeners added washing price as expected polite good follow through clean wash room expected polite good follow through clean wash room More

by elainesorkin Verified Customer Verified Customer

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Quick service at our home. Reminders sent to make sure we wanted to keep appointment. Service with a smile. Reminders sent to make sure we wanted to keep appointment. Service with a smile. More

by ILENEKAROL715 Verified Customer Verified Customer

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