Frank Perez | Page 9

This is the worst dealership ever, the services dept is crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr lat crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr later to one tire changed under the warranty and the other I was going to purchase. After 3 hrs I was told they didn’t have tires for my car and I would have to comeback next week and buy 4 new tires. That was the day of the snow storm that xxxx down the Bronx. I was trapped in the Bronx trying to get back home to Brooklyn in that condition, I had 3 bald tires and a doughnut tire. Needless to say I got into an accident. Also I have complained since purchased the vehicle that the right front tires makes a clicking sound and the car makes a light bang noise when I turn the wheel. I was told it’s nothing, but the suggested that I do a new brake job for 1500 bucks? How is that possible I just purchased the card? These guys lie and only care about the sale and how much they can get out of you for services. I will never recommend this dealership to anyone and as soon as can I can find someone to help I will go further. They can’t get away with treating people this way. More

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Good service service was good could use some improvements but over all good . It took 4 hours . Then when I got the car they forgot to replace nys inspection service was good could use some improvements but over all good . It took 4 hours . Then when I got the car they forgot to replace nys inspection More

by ECALDERON247 Verified Customer Verified Customer

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Oil change Too expensive. Over $90 for an oil change was too much. I'll go somewhere else next time for an oil change but the customer service was great Too expensive. Over $90 for an oil change was too much. I'll go somewhere else next time for an oil change but the customer service was great More

by kinard71 Verified Customer Verified Customer

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Quick and Easy Service In and out quick with friendly service advisor. Had oil changed and tire plugged and could not be happier with the service i received from eastchester In and out quick with friendly service advisor. Had oil changed and tire plugged and could not be happier with the service i received from eastchester More

by REDARMYELITE Verified Customer Verified Customer

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Quick and easy. I thought it would take a while but i spent about 60 to 70 minutes in the waiting area. it was quick and easy. Customer Service was friendly and car I thought it would take a while but i spent about 60 to 70 minutes in the waiting area. it was quick and easy. Customer Service was friendly and car was clean and purring like a kitten. More

by DELANO.ANDERSON Verified Customer Verified Customer

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Jeep Service My experience was very good. From the time i came in to the time i left. It took a little longer than i thought but frank kept me updated every step o My experience was very good. From the time i came in to the time i left. It took a little longer than i thought but frank kept me updated every step of the way More

by trell.goodwin Verified Customer Verified Customer

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Excellent I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks More

by mhjphd Verified Customer Verified Customer

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Great service The representative that assisted me, exceeded my expectations. Very knowledgeable guy and provided me with new knowledge on things, I should be addres The representative that assisted me, exceeded my expectations. Very knowledgeable guy and provided me with new knowledge on things, I should be addressing with my 2019 Dodge Durango. Overall the representative provided me with a great customer experience. I have had really bad experinces with that dealer in the past to the point I thought about never returning to that location. However, because of the outstanding work this gentlemen provided, I will continue returning to that dealer for maintenance services. More

by rdaniel2056 Verified Customer Verified Customer

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Purchased a new truck. Very knowledgeable staff fast and friendly . Lots of cars to choice from in lot. Everything done under one roof. Close to home and near All types of t Very knowledgeable staff fast and friendly . Lots of cars to choice from in lot. Everything done under one roof. Close to home and near All types of transportation. More

by m.fonseca1 Verified Customer Verified Customer

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Great service but expensive The prices could be cheaper. They were too expensive but great customer service, efficient and friendly. I will recommend the prices are reviewed and The prices could be cheaper. They were too expensive but great customer service, efficient and friendly. I will recommend the prices are reviewed and reduced. More

by enomary1987 Verified Customer Verified Customer

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