Frank Perez
Frank Perez at Ken Garff Honda Riverdale

Frank Perez | Page 37

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
822 Reviews
4.8

822 Reviews

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822 Reviews of Frank Perez

February 14, 2022

Dealership Rating
Employee Rating

How many times can I write AWSOME! I am referring friends and family. I hope there is room for all of them! More

by 4elderpreece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

February 14, 2022

Dealership Rating
Employee Rating

They do a great job every time I bring my vehicle in for service. They give me options for other things they notice and don't pressure me to get it fixed right then which allows me time to set aside funds More

by kellyj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez , Kevin Hurd

February 13, 2022

Dealership Rating
Employee Rating

Professional and Courteous. Friendly. Very informative and helped with recalls very efficient getting you in and out. More

by kpcali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hurd

February 12, 2022

Dealership Rating
Employee Rating

Everyone was very helpful and attended to our needs. We got an oil change and looked at cars. More

by VICSTERTHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 12, 2022

Dealership Rating
Employee Rating

I was happy with my service. There was no hassle and they were professional. thanks More

by CZARDOG57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

February 11, 2022

Dealership Rating
Employee Rating

the people working at Ken Garff Honda service center are the people working at Ken Garff Honda service center are the best in this part of northern Utah. I intend to keep going back for my cars servicing, b More

by pamnickwilson
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

February 07, 2022

Dealership Rating
Employee Rating

They got me in really quick. Very friendly and I was finished pretty quick. Good job More

by goffstac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 07, 2022

Dealership Rating
Employee Rating

they do a good job and are polite to their customers and work in a timely manner. I was done in a few minutes More

by STANBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 04, 2022

Dealership Rating
Employee Rating

Over all I like this place the only problem is they have tried to sell me the same $600 service 3 times now. I have already had it done and don’t need to pay $600 again for something I have already had done More

by bwardfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Martinez

Feb 17, 2022

Ken Garff Honda Riverdale responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. The motor would have been covered under life time warranty but after doing a diagnosis we found out it was the control unit which is an electrical component so it is not covered. The car is 31 years old, electrical components do wear out. Thank you. General Manager Joey Burns joeyb@kengarff.com

Feb 17, 2022

bwardfamily responded

I have a 2012 car. I think your response was meant for another review. I didn't have any engine problems. You did my 60,000 mile maintenance. I was wrong in my first review. It cost me over $1,000.

February 02, 2022

Dealership Rating
Employee Rating

The car was very clean inside and out. I was pleased with that. However, I waited about 2 hours . Quite a long time! More

by CHERRYSNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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