Frank Russo

Frank is very professional and very knowledgeable. He never disappoints to diagnose problems correctly and in a timely fashion. I’d recommend this dealership and service department to anyone looking f He never disappoints to diagnose problems correctly and in a timely fashion. I’d recommend this dealership and service department to anyone looking for top notch quality. All around great experience. I love this place.. More

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Very Good Salesman showed me what I needed to see with the car took his time the car took his time More

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Very caring employees and they made me feel like I was a very important person. I will always go back to Paramus Honda very important person. I will always go back to Paramus Honda More

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Great service …Great patience… made sure I was happy with what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. what I was getting as well as giving me many options with details & knowledge of each car and what would fit with my lifestyle. More

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Today we had our car serviced at DCH Paramus Honda. Frank Russo was our technician, I am very pleased with the service provided. He took care of all the necessary problems and let us know what we neede Frank Russo was our technician, I am very pleased with the service provided. He took care of all the necessary problems and let us know what we needed to do in the future for the car. Five Star review. I will be letting DCH Paramus Honda handle any future issues with my car. Thank you Frank. More

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Great service as always! Frank Russo is very professional. He kept me informed throughout the entire service process. Frank Russo is very professional. He kept me informed throughout the entire service process. More

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Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. Great Service Department. Natasha is a real asset at Paramus Honda. More

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I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the middle of the Garden State parkway. The same day they were supposed to order me a replacement for a defective tire inflator for my 2023 Honda Accord. They placed the order and informed me it was on backorder. On January 6th, I received an email that the item was ready to pick up. I drove there to get the new tire inflator. The service advisor pulled out the sealant from the one tire inflator with force, which caused it to leak. He took my car keys from me and went to my car for at least 30 minutes to put the new tire inflator together. He came to grab me and informed me that everything was ready. I asked him if I could test the new inflator to see if it's working properly. I pushed the power button 5-10 seconds after the thing exploded which caused me to be unconscious for at least 15 seconds. The tire inflator cuts my forehead, damage my right ear, damage my eyes, thumb, and pinky finger. It caused me to go to the hospital the same day due to the sealant in my eye, and right ear consistently ringing until now. They propose no solutions I am working with lawyers to take them to court. See the pictures on their Google Page review page. My ear is damage, I had a lawyer. I will hire a new lawyer to take them to court. More

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Omari was as helpful as ever when my husband and I, and our son leased and purchased our cars this week. This was our third lease/purchase with Omari's help at DCH Honda. Our negotiations, delivery of vehi our son leased and purchased our cars this week. This was our third lease/purchase with Omari's help at DCH Honda. Our negotiations, delivery of vehicles, and dealings with the financial manager made the transactions smoothly. We were pleased with the free oil changes, and covered services for our new vehicles. We have been very satisfied with the quality of DCH Honda and the convenient service hours. More

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Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people there on top of everything. And. koodo's to Tracy who stepped in at the end and took care of my paperwork overall great experience. More

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