Frank Seitz | Page 11

Very quick and I love the new Genesis service center. I like the fact loaners are available now. I like the fact loaners are available now. More

by lnunley0 Verified Customer Verified Customer

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Very efficient. Workers are very helpful and knowledgeable. Everyone was very friendly. I would recommend going. Workers are very helpful and knowledgeable. Everyone was very friendly. I would recommend going. More

by tam74127 Verified Customer Verified Customer

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Service was amazing and quick. Joshua Quint was really helpful and explain all the details about the recommendations for my car. Joshua Quint was really helpful and explain all the details about the recommendations for my car. More

by lm Verified Customer Verified Customer

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One of the best dealerships to go to. This place really changed for the benefit. Employees are happy. I’m happy service was excellent. Definitely recommend this place to others. This place really changed for the benefit. Employees are happy. I’m happy service was excellent. Definitely recommend this place to others. More

by thicks159 Verified Customer Verified Customer

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I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion and a $55 battery maintenance-when I called them on the charges they dropped the tire rotation (didn't offer a refund) but not battery "that's battery maintenance." On my second recall the price dropped to $40 and the service would take 2 hrs. I passed. 2hrs. to download software and clean terminals-really? I asked about v2l neither service nor parts knew what that is. More

by GLACIE Verified Customer Verified Customer

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My wife and I purchased a vehicle from Tulsa Hyundai a few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called nume few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called numerous times to try to get a refund on this and have not been able to speak to a single manager once. They put another customers temporary tag on the vehicle when we purchased that had the wrong purchase date on it also. It was a nightmare from the start. A month or so after we purchased, we received an email that said there was a recall. We took it in to be repaired and they said it would take a week. They gave us a Kona for a loaner. We purchased a 3rd row due to having 4 kids and they give us a Kona to drive while our 50k+ vehicle is getting repaired. It has now turned into a 6-8 week process. The vehicle we purchased only has 2k miles on it and now we are stuck with a Kona to drive while our vehicle sits in the shop. My advice would be #1 do not purchase a Santa Fe, they are trash and you won’t even get to drive it. #2 everyone who purchases from here should pay very close attention when they are in finance. The finance managers are extremely tricky and will try every trick in the book to push something on you that you didn’t want. My advice would be to get financing elsewhere and bring them a check if you should insist on purchasing a vehicle from this disgrace of a dealership. More

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Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure Don’t like the up sale on services. Not sure More

by Jdseeyore Verified Customer Verified Customer

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Always pleased with the level of service and attention to detail and follow up and customer service detail and follow up and customer service More

by TISDALESHARI Verified Customer Verified Customer

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Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience! More

by stephaniebarnes945 Verified Customer Verified Customer

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Communication was horrible. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Had to call numerous times per day. Left messages for the Manager all the way down to the service technician without a call back to set up service. Finally had to call corporate. I have had the same problem fixed 3 times and still having the same.problem. I would not recommend! More

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