Frank Seitz
Frank Seitz at Tulsa Hyundai

Frank Seitz | Page 5

Service Manager

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.1
135 Reviews
4.1

135 Reviews

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135 Reviews of Frank Seitz

July 15, 2025

Dealership Rating
Employee Rating

They do not listen to their customers. I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost More

by RICK_BROYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2025

Tulsa Hyundai responded

Thank you for servicing with us – we truly appreciate your continued loyalty over the years. Each time you visit, we perform a multi-point inspection to ensure your vehicle stays in the best possible condition. These inspections help us provide proactive recommendations to maintain the safety and performance of your car. We recently came across your review and want to sincerely apologize for your experience. We're sorry to hear that you felt your concerns weren’t fully heard, and that the original issue persisted after your visit. That’s not the level of service we aim to provide.

July 14, 2025

Dealership Rating
Employee Rating

They were very friendly, informative,and professional with the service provided on my Hyundai.I was very pleased with my visit. More

by J Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Tulsa Hyundai responded

Thank you, J Taylor! We're so glad to hear you had a friendly and professional experience. We appreciate your visit and look forward to seeing you again!

July 12, 2025

Dealership Rating
Employee Rating

Nice waiting room, a bit slow though for just an oil change but it was a busy day More

by ftgdav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Tulsa Hyundai responded

Thank you for your feedback! We’re glad you enjoyed the waiting area and appreciate your patience during a busy day.

July 11, 2025

Dealership Rating
Employee Rating

They are dishonest, thief’s they sold me a 18000 Santafe I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their More

by texasrose86rosealie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2025

Tulsa Hyundai responded

We’re sorry to hear about your experience. We strive to be transparent with all pricing and financing details, and we hate that you felt the numbers were not clearly communicated. Please reach out to our team so we can review this with you and clarify any confusion.

July 04, 2025

Dealership Rating
Employee Rating

Great customer service, flexibility and communication. The dealership goes above and beyond and always meets and exceeds our expectations More

by lloydtrader14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Tulsa Hyundai responded

Thank you! We're thrilled to consistently exceed your expectations and appreciate your continued trust in us!

July 01, 2025

Dealership Rating
Employee Rating

Very good all the work you put in your job is the best and I really appreciate and thank you so much More

by tonya.brown20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Tulsa Hyundai responded

Thank you so much, Tonya! We truly appreciate your kind words and are glad to provide the best service for you.

June 24, 2025

Dealership Rating
Employee Rating

Good maintenance service. Extremely overpriced service and parts. I wiuld never buy any cars from the salesmen. More

by yootom36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2025

Tulsa Hyundai responded

Thank you for your feedback. We're glad you were satisfied with the maintenance service but sorry to hear about your concerns regarding pricing and sales. We appreciate your honesty and will share your comments with our team to help us improve.

June 20, 2025

Dealership Rating
Employee Rating

All the personal was friendly and respectful. The service technicians were very polite and professional. More

by mchnst45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Tulsa Hyundai responded

Thank you! We're happy to hear our team provided friendly and professional service. We appreciate your feedback!

June 19, 2025

Dealership Rating
Employee Rating

They typically have slots available online to choose when to bring in my vehicle for service unlike the Broken Arrow location. More

by eric2elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Tulsa Hyundai responded

Thank you, Eric! We're glad you find scheduling online convenient and appreciate your feedback.

June 17, 2025

Dealership Rating
Employee Rating

Very solid crew! Turnaround time was fast, management was on top of it. Very helpful team, very professional service! Would visit again! More

by rfoley777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Tulsa Hyundai responded

Thanks so much! We’re pumped to hear you had a great experience with our crew and speedy service. We look forward to our next chance to serve you!

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