Frank Seitz
Frank Seitz at Tulsa Hyundai

Frank Seitz | Page 4

Service Manager

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.1
130 Reviews
4.1

130 Reviews

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130 Reviews of Frank Seitz

July 28, 2025

Dealership Rating
Employee Rating

Justin is awesome. I couldn't have have asked for more. He was transparent knowledgeable and gracious. He made a stressful experience ( I hate cae shopping) more tole More

by bekkiok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Wasson , David from finance was great!

Jul 28, 2025

Tulsa Hyundai responded

Thank you so much, Bekki! We're thrilled Justin could make the experience easier for you—he’ll love hearing this!

July 24, 2025

Dealership Rating
Employee Rating

Team did a great job. Everything was ready as promised. Hannah was very pleasant to be with. More

by Regierfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Tulsa Hyundai responded

Thank you! We’re glad everything went smoothly and that Hannah made the experience enjoyable. We appreciate your kind words!

July 19, 2025

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Employee Rating

This dealership is incredibly professional and helpful. Every employee I interacted with was friendly, knowledgeable, and went out of their way to assist. More

by TROWBRIDGE_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Tulsa Hyundai responded

Thank you for the great feedback! We're thrilled to hear our team made a positive impression and was able to assist you so well.

July 16, 2025

Dealership Rating
Employee Rating

The dealership is lovely- when we arrived they could not find our paperwork- it was a normal misplaced papers even - the person was concert but young and distracted - he found the papers after some searchin More

by realphillips100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Tulsa Hyundai responded

Thank you for your feedback, Richard. We apologize for the delay and confusion during your visit. We're glad the team was ultimately able to assist, and we’ll be sure to address your concerns to improve future experiences.

July 15, 2025

Dealership Rating
Employee Rating

They offered a bit one get one on oil change. I came in the same day and they told me I did not qualify for that car. I then brought in my other car and was told I did not qualify for it on that More

by SAGERLORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2025

Tulsa Hyundai responded

We are sorry for the misunderstanding on the buy one get one free oil change program. The way it works is you buy one on your vehicle today and then bring that same vehicle back when its ready for an oil change again and the second one is free. We thank you for your business. If you have any other questions feel free to reach out to me at 918-995-2587. Frank Seitz, Service Manager

July 15, 2025

Dealership Rating
Employee Rating

They do not listen to their customers. I brought my car in for an oil change, then had to bring it back for one specific reason. They told me I needed extra work on the car totaling almost More

by RICK_BROYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2025

Tulsa Hyundai responded

Thank you for servicing with us – we truly appreciate your continued loyalty over the years. Each time you visit, we perform a multi-point inspection to ensure your vehicle stays in the best possible condition. These inspections help us provide proactive recommendations to maintain the safety and performance of your car. We recently came across your review and want to sincerely apologize for your experience. We're sorry to hear that you felt your concerns weren’t fully heard, and that the original issue persisted after your visit. That’s not the level of service we aim to provide.

July 14, 2025

Dealership Rating
Employee Rating

They were very friendly, informative,and professional with the service provided on my Hyundai.I was very pleased with my visit. More

by J Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Tulsa Hyundai responded

Thank you, J Taylor! We're so glad to hear you had a friendly and professional experience. We appreciate your visit and look forward to seeing you again!

July 12, 2025

Dealership Rating
Employee Rating

Nice waiting room, a bit slow though for just an oil change but it was a busy day More

by ftgdav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Tulsa Hyundai responded

Thank you for your feedback! We’re glad you enjoyed the waiting area and appreciate your patience during a busy day.

July 11, 2025

Dealership Rating
Employee Rating

They are dishonest, thief’s they sold me a 18000 Santafe I gave them a check for 10000 they then finance me 17000 They need to go back to school 18000-10000=8,000 where did the other 9000 come from. Their More

by texasrose86rosealie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2025

Tulsa Hyundai responded

We’re sorry to hear about your experience. We strive to be transparent with all pricing and financing details, and we hate that you felt the numbers were not clearly communicated. Please reach out to our team so we can review this with you and clarify any confusion.

July 04, 2025

Dealership Rating
Employee Rating

Great customer service, flexibility and communication. The dealership goes above and beyond and always meets and exceeds our expectations More

by lloydtrader14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Tulsa Hyundai responded

Thank you! We're thrilled to consistently exceed your expectations and appreciate your continued trust in us!

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